Ratings based on 70 Verified Reviews

4.5 out of 5
94% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 7 Feb 2021 on Hotels
Comment from Hotel Management
26 Mar 2021 by Hotel Schmid & Alfa Team, Hotel Management
Guten Nachmittag Derrick Herzlichen Dank, dass Sie sich die Zeit genommen haben um uns eine schriftliche Bewertung abzugeben. Wir sind zudem sehr erfreut eine 10 von Ihnen erhalten zu haben. Sie zu einem späteren Zeitpunkt wieder bei uns begrüssen zu dürfen, wäre super! Liebe Grüsse aus Brunnen
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Nov 2019
4 out of 5
by A verified traveler

Excellent position

Posted 4 Oct 2019 on Hotels
Position is excellent and the friendliness and service by all staff fabulous ... the room was a lot smaller than expected for the price, but very comfortable and clean and fabulous breakfast!
Comment from Hotel Management
10 Nov 2019 by Maria, Hotel Management
Thank you very much
5 out of 5
by A verified traveler from Pennsylvania, USA

Posted 2 Jul 2019
A beautiful view of the lake, warm and gracious staff. We felt right at home!
Comment from Hotel Management
22 Jul 2019 by Charlotte, Hotel Management
Thank you very much!
5 out of 5
by A verified traveler from USA

Posted 21 Jun 2019
Amazing lakeview! Wonderful location. Staff Mira was wonderful.
Comment from Hotel Management
22 Jul 2019 by Charlotte, Hotel Management
Thank you for your Kind words!
4 out of 5
by A verified traveler from NC,USA

Posted 24 Apr 2019
The Breakfast and the Staff were amazing , View is spectral .
Comment from Hotel Management
2 May 2019 by Mari, Hotel Management
Thank you for your kind wors. Best regards Maria, Röception.
5 out of 5
by A verified traveler from Colorado, USA

Posted 22 Apr 2019
By far our favorite place along our entire trip! Staff were very kind and helpful! Location spotless and very comfortable. Breakfast on Easter morning was very nice with genuine chocolates. The view allowed for Windows to be left open and to fall asleep to the sounds of the water and waves. Location is great.
Comment from Hotel Management
2 May 2019 by Mari, Hotel Management
We are indeed very much thankful that we made a successful impression with our Easter weekend celebration and we look forward to the pleasure of welcoming you back. Best regards Maria, Rèception.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Nov 2018
4 out of 5
by A verified traveler

Posted 12 Oct 2018
Very nice view over the lake. Small room but with all comfort i Need.
5 out of 5
Recommended
for Everyone
by A verified traveler from St Albans, UK

Friendly hotel and great views across the lake

Posted 3 Oct 2018
Excellent and very welcoming staff who really care about their customers and the business. My room was in the "Alfa" part - luckily I was on the top floor, so could watch the sun setting at the far end of the lake, and had a great view across it the rest of the time. Breakfast included is great, good coffee too. Centrally located in Brunnen, so surrounded by restaurants and bars (none too loud), and right across the street from the lake steamer jetty - couldn't be any closer! Railway station is 5 minutes away on foot (despite what Google maps says), so easily walkable, even if I'm middle aged and not very fit.