Ratings based on 39 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Oct 2024
by A verified traveler
Posted 20 Sep 2024
Beautiful property with wonderful people and great food options. If you’re visiting Indore then this is the place to stay.
by A verified traveler
Posted 26 Jul 2024 on Hotels
All was well loved the services and hotel, but since I made my reservation through hotels.com, I was not able to receive the suite and additional discount that I would have if I had made my reservation through the website. It was also not mentioned anywhere that I would get a foreign transaction fee. Please adjust the pricing if you can, and do not add a transaction fee.
by A verified traveler
Posted 20 Jul 2024
Pool, dining
by A verified traveler
Posted 23 Jun 2024 on Hotels
by A verified traveler
Posted 19 May 2024
Best service
Comment from Hotel Management
29 May 2024 by Ananya Paul (Marketing Executive), Hotel Management
Dear Guest, Greetings from Sheraton Grand Palace Indore!Thank you for taking the time to share your review. We are delighted to know that you enjoyed our hospitality and services. Our team is humbled by your kind words of appreciation. Our endeavor is to create memorable experiences for the guests and we are thankful that you enjoyed your dining with us and will certainly share your greetings with our team. The team at Sheraton Grand Palace Indore joins me in thanking you for choosing to stay with us and we look forward to your return soon...We request you to follow our social media channels for more information on ongoing and upcoming offers. Hope to see you again soon.Best Regards,
by A verified traveler
Posted 18 May 2024 on Hotels
Comment from Hotel Management
29 May 2024 by Ananya Paul (Marketing Executive), Hotel Management
Dear Guest, Greetings from Sheraton Grand Palace Indore!Thank you for taking the time to share your review. We are delighted to know that you enjoyed our hospitality and services. Our team is humbled by your kind words of appreciation. Our endeavor is to create memorable experiences for the guests and we are thankful that you enjoyed your dining with us and will certainly share your greetings with our team. The team at Sheraton Grand Palace Indore joins me in thanking you for choosing to stay with us and we look forward to your return soon...We request you to follow our social media channels for more information on ongoing and upcoming offers. Hope to see you again soon.Best Regards,
by A verified traveler
Amazing stay !
Posted 16 May 2024 on HotelsWe were with family and it was great experience to stay, good food, nice welcome, friendly staff.. special thanks to Shimpi and Ravi Solanki
Comment from Hotel Management
29 May 2024 by Ananya Paul (Marketing Executive), Hotel Management
Dear Guest, Greetings from Sheraton Grand Palace Indore!Thank you for taking the time to share your review. We are delighted to know that you enjoyed our hospitality and services. Our team is humbled by your kind words of appreciation. Our endeavor is to create memorable experiences for the guests and we are thankful that you enjoyed your dining with us and will certainly share your greetings with our team. The team at Sheraton Grand Palace Indore joins me in thanking you for choosing to stay with us and we look forward to your return soon...We request you to follow our social media channels for more information on ongoing and upcoming offers. Hope to see you again soon.Best Regards,
by A verified traveler
Posted 10 Apr 2024
The staff are excellent and very helpful.
The only issue we had was the air conditioning stopped working most nights. So had to wake up to reset the AC.
Comment from Hotel Management
11 Apr 2024 by Ananya Paul, Hotel Management
Dear Guest, Greetings from Sheraton Grand Palace Indore!Thank you for taking the time to share your review. We are delighted to know that you enjoyed our hospitality and services. Our team is humbled by your kind words of appreciation. At the outset, please let me extend my sincere apologies for the obvious inconvenience we have caused you. I do hope that this unpleasant experience will not diminish your opinion about Sheraton and The team at Sheraton Grand Palace Indore joins me in thanking you for choosing to stay with us and we look forward to your return soon...We request you to follow our social media channels for more information on ongoing and upcoming offers. Hope to see you again soon.Best Regards,Ananya PaulMarketing Executive
by A verified traveler
Posted 31 Mar 2024
The staff was excellent. The food was of great quality and taste.
Comment from Hotel Management
1 Apr 2024 by Chitranshi Modi , Hotel Management
Dear Guest, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us. It was a pleasure hosting you, and we truly appreciate your positive review. We hope to have the opportunity to welcome you back again soon!
