Ratings based on 11 Verified Reviews
3.9 Room cleanliness
3.9 Service & staff
5.0 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Mar 2024
Breakfast was okay.
Comment from Hotel Management
21 Mar 2024 by General Manager, Hotel Management
Dear Ms. Anima, We appreciate your feedback on the breakfast experience. Your input is invaluable as we strive to improve our offerings. We're glad it was to your satisfaction, though we understand there is always room for improvement. If you have specific suggestions, please feel free to contact undersigned email address on how we might enhance our breakfast menu or service, we would love to hear them. Regards,Pramod Dashora.General Manager.gm.indore@essentiahotels.in
by A verified traveler
Posted 3 Mar 2024
Very unprofessional front desk.
Breakfast was okay.
Comment from Hotel Management
21 Mar 2024 by General Manager, Hotel Management
Dear Anima, We're genuinely concerned to hear about your unwelcoming experience with our front desk team. Rest assured, we aim to provide friendly and professional service, and what you encountered does not reflect our standards. Your feedback is invaluable, and we are addressing this internally to ensure that our staff delivers the level of hospitality our guests expect and deserve. Concerning breakfast, it's good to know it met your expectations, although we're always looking for ways to enhance our dining experience. If you have any specific suggestions feel free to contact on undersigned email address, we will welcome them to help us improve. Your comfort and satisfaction are our priorities, and we hope for an opportunity to show you the improvements made based on your observations.Regards,Pramod Dashora.General Manager.gm.indore@essentiahotels.in
by A verified traveler
Posted 27 Aug 2023
Staff need to be good rest all good
by A verified traveler
Posted 22 Aug 2023
Awesome
Comment from Hotel Management
24 Aug 2023 by General Manager, Hotel Management
Dear Valued Guest, It was a pleasure having you visit Essentia Luxury Hotel, Indore and we thank you for sharing your feedback through Google. We are humbled by your gracious compliments and are pleased to note that you had an enjoyable experience with us. Your feedback is most gratifying as it is our endeavor to ensure that our guests have memorable experiences each time, they enter our hotel. Thank you once again for the appreciative note and we look forward to welcoming you back soon to Essentia Luxury Hotel, Indore. Warm regards, Team Essentia Luxury Hotel, Indore
by A verified traveler
Posted 11 Aug 2023
The hotel is new. Its clean, big and nice rooms. Especially the rooms with pool view. The hotel is just as the pictures on the website. They have 2 great restaurants with delicious food. In the weekends they have live band, whats wonderfull. Most of the time were staying in International hotel chains, but this time we tried this one, because we were not so happy with the internal chain one. And we were pleasantly surprised. I think that this is one of the best hotels in indore. What makes youre stay so exceptional is the wonderfull and very friendly staff. Nothing is to much for them. We stayed for 5 days. On our last night we were surprised by the restaurant staff and chefs with a delicious cake. A lovely touch that very few hotels have. We want to thank suraj, bijoy, sandeep kaur, abhishek, subham, jayanta, anoop, suhan, asvani and every other staff for making our stay memorable. Also the reception staff thats ready to help you with everything. Thank you very much for everything and when were in indore again, we will for sure be staying with you guys again!
Comment from Hotel Management
15 Aug 2023 by General Manager, Hotel Management
Dear Valued Guest, It was a pleasure having you visit Essentia Luxury Hotel, Indore and we thank you for sharing your feedback through Expedia.com. We are humbled by your gracious compliments and are pleased to note that you had an enjoyable experience with us. Your feedback is most gratifying as it is our endeavor to ensure that our guests have memorable experiences each time, they enter our hotel. Thank you once again for the appreciative note and we look forward to welcoming you back soon to Essentia Luxury Hotel, Indore. Warm regards, Team Essentia Luxury Hotel Indore.
by A verified traveler
Posted 6 May 2023
by A verified traveler
Posted 15 Apr 2023
Its a very nice widespread property. The building has a very nice ambience.
Comment from Hotel Management
16 Apr 2023 by Front Office Manager, Hotel Management
Dear Mr. Raman, Thank you for taking the time to share your positive experience with us! We are thrilled to hear that you enjoyed the ambience of our property and found it to be a nice place to stay. We take great pride in our facilities and are happy to hear that you appreciated them. Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back in the future. Warm Regards,Shilpa GuptaFront Office Manager
by A verified traveler
Posted 22 Jan 2023 on Hotels
Wonderful check in experience, and very good room.
by A verified traveler
Posted 9 Jan 2023 on Hotels
by A verified traveler
Posted 4 Dec 2022
