Ratings based on 732 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Nov 2024
Basic hotel..: nothing to rave about or complain about
Comment from Hotel Management
24 Nov 2024 by General Manager , Hotel Management
Thank you for taking the time to write this review. We take pride in our customer service and hope you will stay with us again.
by A verified traveler from Newburgh
Posted 23 Nov 2024
Comment from Hotel Management
24 Nov 2024 by General Manager, Hotel Management
Thank you for taking the time to write this review. I am sorry to hear that you had a negative experience staying with us. We take pride in our customer service. We wish you the best in your travels.
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
22 Nov 2024 by General Manager , Hotel Management
Hello Stacy. Please reach out to management to let us know what you were unhappy with.
by A verified traveler
Posted 18 Nov 2024
Very low water pressure. Sink and shower did not drain well.
Comment from Hotel Management
22 Nov 2024 by General Manager , Hotel Management
Your comments regarding your recent visit are much appreciated, and it's unfortunate to hear that our accommodations failed to meet your expectations. We'll be sure to have our team members look into your comments further and make changes, however, we hope you'll consider visiting us again later down the road.
by A verified traveler from Memphis
Posted 11 Nov 2024
It was decent, nothing to get excited about. Limited breakfast selections. Small bathroom with no towel racks.
Comment from Hotel Management
22 Nov 2024 by General Manager , Hotel Management
Thank you for taking the time to write this review. I am happy to hear that you had a positive experience staying with us. We take pride in our customer service and hope you will stay with us a
by A verified traveler
Posted 6 Nov 2024
We stayed for the park and fly which it does offer however going thru Expedia that feature was not included in the price we paid. So cost us extra! When we booked we thought that was included.
Comment from Hotel Management
8 Nov 2024 by General Manager , Hotel Management
Thank you for staying with us. Our overnight parking is always free for guest. We do charge for extended parking for all guest. If booked directly with the hotel, it is included at a discounted price.
by A verified traveler
Posted 4 Nov 2024
Immediate impression was that the lobby smelled horribly of cigarette smoke and the front desk person was incredibly rude when asked about early check in. Yelled, don't we know there was a time change today?!
Comment from Hotel Management
5 Nov 2024 by General Manager , Hotel Management
Your comments regarding your recent visit are much appreciated, and it's unfortunate to hear that our accommodations failed to meet your expectations. We'll be sure to have our team members look into your comments further and make changes. We wish you the best in your travels.
by A verified traveler
Posted 4 Nov 2024
Breakfast was basically the same every day.
Staff was friendly…
Comment from Hotel Management
5 Nov 2024 by General Manager, Hotel Management
Thank you for taking the time to write this review. I am happy to hear that you had a positive experience staying with us. We take pride in our customer service and hope you will stay with us again.
by A verified traveler
Posted 3 Nov 2024
This was Redroof INn, in bad condition. Water smells so bad.
Comment from Hotel Management
5 Nov 2024 by General Manager , Hotel Management
I am sorry but I believe this review is for a different hotel as we are a Wingate by Wyndham hotel.
by A verified traveler
Posted 3 Nov 2024
Manager Missy was very helpful and very pleasant. Highly recommend this property.
Comment from Hotel Management
5 Nov 2024 by General Manager , Hotel Management
Thank you for taking the time to write this review. I am happy to hear that you had a positive experience staying with us. We take pride in our customer service and hope you will stay with us again.
