Ratings based on 123 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
by A verified traveler
Posted 11 Nov 2024
by A verified traveler
Posted 31 Oct 2024
Safe area
by A verified traveler
Posted 20 Oct 2024
Easy check kind staff nice breakfast
Comment from Hotel Management
21 Oct 2024 by management team, Hotel Management
Thanks for staying with us.
by A verified traveler
Posted 18 Oct 2024
Comment from Hotel Management
21 Oct 2024 by management team, Hotel Management
Thanks for staying with us.
by A verified traveler
Posted 5 Oct 2024
Clean, breakfast is always good at Tru and the staff is super helpful. There was minimal hot water in the shower and low water pressure.
Comment from Hotel Management
21 Oct 2024 by management team, Hotel Management
Thanks for the kind words. Our apologies in regards to the water issues that you experienced. Hope you'll try us again.
by A verified traveler
Posted 4 Oct 2024
The property was up-to-date and modern.
Comment from Hotel Management
21 Oct 2024 by management team, Hotel Management
Thanks for staying with us.
by A verified traveler
Posted 4 Oct 2024 on Hotels
When I came to my room, I noticed there was no TV remote. The front desk gave me one, and it didn’t work. At 12:40 AM there was someone knocking on doors, I called the front desk to ask if they could check on my floor. I called at least 5 times and there was no answer.
by A verified traveler
Posted 23 Sep 2024 on Hotels
Comment from Hotel Management
21 Oct 2024 by management team, Hotel Management
Thanks for staying with us.
by A verified traveler
Posted 22 Sep 2024
The key cards didn’t work. The water pressure ins the shower was abysmal and the water was lukewarm. Desk staff was absent from the desk more than once. The hotel was loud. Gym equipment was broken.
