Ratings based on 342 Verified Reviews
2.8 Room cleanliness
3.4 Service & staff
2.9 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Manager, Hotel Management
Hello Ryan, We're sorry to hear that your recent stay did not meet your expectations. Please feel free to reach out to us directly with any feedback you have so we can address your concerns.
by A verified traveler
Posted 14 Dec 2024
The whole hotel smelled like smoke. Our room smelled even worse when we opened the door. It was clean but not did feel clean. It is dated and has a run down feel. We ended up leaving and staying elsewhere.
Staff was nice - no issues there.
Comment from Hotel Management
15 Dec 2024 by Manager, Hotel Management
Hello Jonathan,We appreciate your feedback and apologize for any inconvenience caused by the smoke smell. It's great to hear that you found our staff to be pleasant during your stay. Your input helps us improve our guest experience. Thank you for sharing your thoughts with us.
by A verified traveler
Posted 5 Dec 2024
Always clean and staff
is beyond amazing
Comment from Hotel Management
7 Dec 2024 by Manager, Hotel Management
Hello Lisa,We are delighted to hear that you found our hotel clean and our staff amazing. It was a pleasure to have you as our guest, and we hope to welcome you back in the future for another exceptional stay!
by A verified traveler
Posted 16 Nov 2024
Comment from Hotel Management
17 Nov 2024 by Manager, Hotel Management
Hello RoyKeith,We are delighted to hear you had a fantastic stay with us! We look forward to welcoming you back soon for another wonderful experience.
by A verified traveler
Posted 5 Nov 2024
Convenient to the highway and foo options!
Comment from Hotel Management
6 Nov 2024 by Manager, Hotel Management
Hello Troy,We're delighted you found our location convenient for your needs. It's great to hear you enjoyed the proximity to the highway and local dining options. Thank you for sharing your positive experience with us.
by A verified traveler
Posted 29 Oct 2024
There was black mold on the shower head. Roaches crawling on the dresser. Trash behind the bed!!
Comment from Hotel Management
31 Oct 2024 by Manager, Hotel Management
Hello Jacob, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
24 Oct 2024 by Manager, Hotel Management
Hello RoyKeith,We're thrilled to hear you had a fantastic stay with us! We hope to welcome you back soon for another memorable experience.
by A verified traveler
Posted 20 Oct 2024
Dirty and very sketchy. We left and did not stay !!The bathroom were crudy , dirt on the ceiling and walls , unfit for anyone to stay!!!
Comment from Hotel Management
21 Oct 2024 by Manager, Hotel Management
Hello Andrea, We're disappointed to learn about your experience and regret any inconvenience caused. We encourage guests to reach out to management directly to address any concerns they may have encountered during their stay. Your feedback will assist us in enhancing our services for future guests.
by A verified traveler
Posted 10 Oct 2024 on Hotels
Comment from Hotel Management
12 Oct 2024 by Manager, Hotel Management
Hello Yendy,We are thrilled to hear you had a fantastic experience during your stay with us! We look forward to welcoming you back soon for another amazing stay.
by A verified traveler
At least we didn't get bugs
Posted 4 Oct 2024 on HotelsTo start with the price definitely reflected the hotel. Old facility they are trying to make some changes and make some things nicer but it is what it is. A very shady element seem to be staying at this hotel I would not rephrase this as family-friendly.
Comment from Hotel Management
4 Oct 2024 by Manager, Hotel Management
Hello james,We appreciate your feedback regarding our ongoing efforts to improve our facilities. We strive to cater to a diverse range of guests and continuously work to ensure a comfortable environment for all. Your concerns have been duly noted for further consideration.
