Ratings based on 1,047 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Jan 2025
Room was fine. Average. Smelled of cleanser.
Comment from Hotel Management
13 Jan 2025 by Sales Director, Hotel Management
Thank you for sharing your feedback. While we’re glad the room met your expectations, we’re sorry to hear it didn’t exceed them. We aim to provide a fresh and welcoming environment, and we’ll be sure to review your comments regarding the scent of the cleanser with our housekeeping team to ensure a more balanced experience in the future.Your feedback is valuable, and we hope to have the opportunity to provide you with a more exceptional stay next time. Please don’t hesitate to reach out if there’s anything we can do to improve your experience in the future.
by A verified traveler
Posted 11 Jan 2025
Very nice beds, heard no o ne in the halls. Good nights rest
Comment from Hotel Management
13 Jan 2025 by Sales Director , Hotel Management
Thank you for your wonderful review and perfect 5/5 rating! We’re delighted to hear that you enjoyed our comfortable beds and appreciated the peaceful atmosphere. A good night’s rest is so important, and we’re thrilled we could provide that for you.We hope to welcome you back for another restful stay whenever you’re in the area. Safe travels until then!
by A verified traveler
Posted 10 Jan 2025
Good
Comment from Hotel Management
13 Jan 2025 by Sales Director , Hotel Management
Thank you for your 5/5 rating! We’re so glad you had a good experience with us. We look forward to welcoming you back on your next visit!
by A verified traveler from Apopka
Posted 8 Jan 2025
Well kept and comfortable. Good value for money.
Comment from Hotel Management
8 Jan 2025 by Sales Director, Hotel Management
Thank you for your kind review and for choosing to stay with us! We're delighted to hear that you found our property well-kept, comfortable, and a good value for money.Your feedback motivates our team to continue providing a welcoming and enjoyable experience for all our guests. If there's anything we can do to earn that extra star during your next visit, please don't hesitate to let us know.We look forward to hosting you again soon!
by A verified traveler
Posted 7 Jan 2025
Great customer service
Comment from Hotel Management
8 Jan 2025 by Sales Director , Hotel Management
Thank you so much for your wonderful 5-star review! We’re thrilled to know you had such a positive experience with us and found our property well-kept, comfortable, and a great value for money.Your kind words mean a lot to our team, and we’re so glad we could make your stay enjoyable. We can’t wait to welcome you back for another fantastic visit!
by A verified traveler
Posted 6 Jan 2025
Standard service for the price paid for
Comment from Hotel Management
8 Jan 2025 by Sales Director, Hotel Management
Thank you for your feedback. We’re glad to hear you found our service to match the value for the price paid. If there’s anything we can improve to enhance your experience, we’d love to hear your suggestions.We hope to welcome you back in the future!
by A verified traveler
Posted 4 Jan 2025
The room smelled. We had to switch rooms because the hot water did not work. I would not recommend.
Comment from Hotel Management
8 Jan 2025 by Sales Director , Hotel Management
Thank you for your feedback. I’m very sorry to hear about the issues you experienced with the room and hot water. This is not the standard we strive for, and I apologize for the inconvenience caused.Your comments have been shared with our team to ensure improvements are made. Should you consider staying with us again, we’d love the chance to provide you with a better experience.
by A verified traveler
Posted 3 Jan 2025
Room was clean. Staff was helpful if needed. Only negative was that the shower kept getting hot then cold, hot & cold.
Comment from Hotel Management
8 Jan 2025 by Sales Director, Hotel Management
Thank you for your kind review and for choosing to stay with us! We're delighted to hear that you found our property well-kept, comfortable, and a good value for money.Your feedback motivates our team to continue providing a welcoming and enjoyable experience for all our guests. We are looking into the water temperature situation and should have it resolved soon! We look forward to hosting you again soon!
by A verified traveler
Posted 2 Jan 2025
It was a really nice room and hotel environment
Comment from Hotel Management
8 Jan 2025 by Sales Director , Hotel Management
Thank you so much for your wonderful 5-star review! We’re thrilled to know you had such a positive experience with us and found our property well-kept, comfortable, and a great value for money.Your kind words mean a lot to our team, and we’re so glad we could make your stay enjoyable. We can’t wait to welcome you back for another fantastic visit!
by A verified traveler
Posted 1 Jan 2025
Nice
Comment from Hotel Management
1 Jan 2025 by Guest Relation Management, Hotel Management
Hi Kelly,Thank you for taking the time to share your feedback! We are thrilled to hear that you had a nice stay with us. We strive to provide a clean, comfortable, and welcoming atmosphere for all our guests, and it’s wonderful to know that you had a positive experience. We look forward to the opportunity to welcome you back in the future and aim to make your next stay just as perfect.
