Ratings based on 1,301 Verified Reviews

4.2 out of 5
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Wheaton

Posted 21 Nov 2024
Nice place
5 out of 5
by A verified traveler

Posted 21 Nov 2024
Excellent hotel near great shopping!
5 out of 5
by A verified traveler

Posted 18 Nov 2024
Always stay here when in Indianapolis! Great hotel! Dare I say the best on the north side!!!
Comment from Hotel Management
18 Nov 2024 by Renia, Hotel Management
Thank you for staying with us at the Sheraton Keystone Crossing!
4 out of 5
by A verified traveler from Indianapolis

Posted 17 Nov 2024
It was clean and quiet but the air didn’t work the way it should have but I most definitely will be back
Comment from Hotel Management
18 Nov 2024 by Chris, Hotel Management
We appreciate your feedback and apologize for any inconvenience with the air condition in your room. Thank you for staying with us though, and we hope to welcome you back soon!
5 out of 5
by A verified traveler

Posted 17 Nov 2024
Staff has been very friendly and helpful. They even upgraded our room for our anniversary!
Comment from Hotel Management
17 Nov 2024 by Renia, Hotel Management
Thank you for staying with us at Sheraton Keystone Crossing!
3 out of 5
by A verified traveler

Posted 14 Nov 2024
Location was convenient to shopping and dining. Inside hotel eating was disappointing. Noise level in common areas was high
Comment from Hotel Management
14 Nov 2024 by Chris, Hotel Management
Thank you for your feedback.
5 out of 5
by A verified traveler from Gresham

Posted 8 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Renia, Hotel Management
Thanks for staying at the Sheraton Keystone Crossing!
4 out of 5
by A verified traveler

Posted 8 Nov 2024
Comment from Hotel Management
8 Nov 2024 by Chris, Hotel Management
Thank you for your feedback and we hope you have a great day!
5 out of 5
by A verified traveler

Posted 7 Nov 2024
Perfect location for shops and restaurants. Our room was spacious, clean and comfortable.
Comment from Hotel Management
7 Nov 2024 by Chris, Hotel Management
Thank you so much for your amazing rating and comments! We truly appreciate you taking the time to let us know about your experience, and we hope to welcome you back soon!
5 out of 5
by A verified traveler

Posted 7 Nov 2024
Very good and professional setting
Comment from Hotel Management
7 Nov 2024 by Chris, Hotel Management
Thank you so much for your wonderful rating and feedback! We truly appreciate you staying with us, and we hope to welcome you back soon!