2/10 Terrible
Oana, Lincolnwood
Nov 23, 2024
They put us in a single king bed with no sofa bed and said that what i order but they will see what they can do cause they are booked up, after 10-15 they found a Released room. It’s wasn’t what i order and paid. Not sure if that was 3rd party or theirs, they instead it was the website i used. Around midnight when we came back from our show we found the sofa bed had two huge stains and the king size bed had holes and lumps all over it. I informed them and they said they can’t refund it cause it would go to the website but me. They also charged me $34 extra for the room, after they said they wouldn’t for the sofa bed I already paid for on the website.
Oana
Stayed 1 night in Nov 2024