Ratings based on 742 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
We were greeted warmly upon our arrival. Our room was promptly assigned as we requested to be near friends who were also staying. The room was clean. The pool facilities were very nice also. We enjoyed coffee and a hearty breakfast. Would definitely stay again.
by A verified traveler
Posted 23 Nov 2024
Good location close to airport. Check-in went very smoothly.
Comment from Hotel Management
25 Nov 2024 by Mgmt, Hotel Management
Thank you for the 5 out of 5 rating. We hope to see you again.
by A verified traveler
Posted 7 Nov 2024
The staff were superb! Check in and check out was easy! I love Hampton Inn!
Comment from Hotel Management
8 Nov 2024 by Kayla, Hotel Management
Thank you for the amazing review! We are glad to hear that you enjoyed your stay here with us and we were able to display excellent customer service! Our main priority is make sure every guest enjoys their stay. From the shuttle, to the minute you walk through our doors, to the moment you depart. We hope to see you again soon!
by A verified traveler
Posted 6 Nov 2024
After staying at a few less-than-optimal places in another city, the warm welcome I received at this establishment plus the absolute cleanliness and care in the room was an absolute pleasure! Thank you for providing such excellent service.
Comment from Hotel Management
8 Nov 2024 by Kayla, Hotel Management
Thank you for the amazing review! We are glad to hear that you enjoyed your stay here with us and we were able to display excellent customer service! We strive to keep the guest rooms and public areas fresh and clean for all our guests. Our main priority is to make sure every guest enjoys their stay. From the shuttle, to the minute you walk through our doors, to the moment you depart. We hope to see you again soon!
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
5 Nov 2024 by mgmt, Hotel Management
Thanks for choosing our location, we hope to see you again.
by A verified traveler
Posted 5 Nov 2024
A convenient place to stay related to the Indy airport. They have a friendly shuttle service and staff.
Comment from Hotel Management
5 Nov 2024 by mgmt, Hotel Management
Thank you for sharing your experience! We're so glad you found our location convenient for the Indy airport, and it's wonderful to hear that our shuttle service and staff helped make your stay even better. We strive to provide a welcoming and hassle-free experience for all our guests, and we’re happy to know you felt well taken care of. We hope to welcome you back soon!
by A verified traveler
Posted 29 Oct 2024
Room was clean and the staff was friendly.
Comment from Hotel Management
5 Nov 2024 by mgmt, Hotel Management
Thank you so much for your kind review! We're thrilled to hear that you enjoyed the cleanliness of your room and found our staff friendly. Your feedback means a lot to us, and we’re grateful for the opportunity to have hosted you. We hope to welcome you back soon!
by A verified traveler from North Tonawanda
Posted 24 Oct 2024
Very comfortable atmosphere, nice breakfast!
Comment from Hotel Management
5 Nov 2024 by mgmt, Hotel Management
Thank you for your kind words! We're so glad to hear that you enjoyed the comfortable atmosphere and the breakfast. It’s always wonderful to know that our guests felt relaxed and well taken care of during their stay. We’d love to welcome you back anytime!
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
5 Nov 2024 by mgmt, Hotel Management
We’d love to welcome you back anytime!
by A verified traveler
Posted 16 Oct 2024
Everything was great. Skip the breakfast though. It was pretty bad.
Comment from Hotel Management
5 Nov 2024 by mgmt, Hotel Management
Thank you for taking the time to share your feedback! We’re so glad to hear that you had a great experience overall. We’re sorry to hear that the breakfast didn’t meet your expectations, and we truly appreciate your input. We’re always looking for ways to improve, and we’ll take your comments into consideration as we continue to refine our offerings. We hope to welcome you back again soon!
