Ratings based on 200 Verified Reviews
3.1 Room cleanliness
3.1 Service & staff
2.9 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 12 Nov 2024
Checking in was mediocre. The attendant wasn’t super friendly, but checked us in without any issues. There was an $35 dollar pet fee, which was the highest I paid, with the previous hotel being $20. Unfortunately, one of our rooms was on the second floor, which there are no elevators making it difficult for my 80 year old mother. I’m guessing the motel has permanent tenants, as there were trash bags outside most of the doors. Several doors were open with people going in and out and we had to walk through a cloud of marijuana smoke which was not pleasant (yes, due to my profession, I know what it smells like). My mother’s double bed room was extremely gross. I took pictures, but I see I cannot upload them here.
The comforter had holes in it, which our dogs blankets are in better shape. The fridge was covered in what looked like tape residue from previous attempts to keep the fridge closed and now had buckles to keep it closed. From the condition of the room, I cannot understand why we paid the hefty $35 pet fee.
A couple hours later, my mom called me back to her room, where there was a cockroach walking across the pillow. I checked under the bed to see if there were more, and that’s where I saw the trash and dirt. Clearly, cleaning under the beds and other items does not happen. Yes, I have pictures. My mom killed two other bugs that night.
The second room on the first floor was actually in decent shape and looked nice. Shower had hot water and was in ok shape.
by A verified traveler
Posted 27 Oct 2024
by A verified traveler
Posted 2 Oct 2024
Nice hotel
Comment from Hotel Management
15 Oct 2024 by Nikhil, Hotel Management
Thank you for taking the time to provide feedback on your recent stay with us.
by A verified traveler
Posted 23 Sep 2024
Loud music
Comment from Hotel Management
3 Oct 2024 by Nikhil, Hotel Management
Thank you for your stay with us. We appreciate your feedback regarding your stay with us. We will share your feedback with our staff and will definitely work on improvement.Thank you
by A verified traveler
Posted 11 Sep 2024
This was an awful experience. The parking lot was full with work trucks and workers hosting their own cook out in the parking lot that intimidated anyone entering the property. Also, there were boarded up windows in the front office like they had been broken into. As a single female I chose not to stay at this property as I felt unsafe yet they REFUSED to cancel my reservation. It took 5 calls just to get someone to answer my calls. It was worth loosing my $$ for peace of mind. I complained to Expedia and they refused to help. I told them the posting on their site was NOT reality. Do not stay here!!! There are much better hotels within $20 difference.
Comment from Hotel Management
11 Sep 2024 by Nikhil, Hotel Management
Thank you for your feedback regarding your reservation. However, the workers are staying in the back, barbecuing in the back of the hotel, and are not causing any trouble to anyone. They go to work, come back, eat, and then go to sleep. Secondly, the window in the front is a new installation, and no one has broken into the building. We are waiting for the window glass to arrive. Thirdly, it is not in our hands to cancel third-party reservations. Fourthly, it seems like you have misunderstood everything. If you were to ask us about this, we might have been able to help clear it up. Thank you again.
by A verified traveler
Posted 9 Sep 2024 on Hotels
Comment from Hotel Management
14 Sep 2024 by Nikhil, Hotel Management
Thank you for taking the time to provide a valuable assessment. We appreciate your support and eagerly anticipate the opportunity to serve you again in the future.
by A verified traveler
Posted 4 Aug 2024
Comment from Hotel Management
14 Sep 2024 by Nikhil, Hotel Management
Our sincere apologies for failing to meet your expectations.
by A verified traveler
Posted 28 Jul 2024
Comment from Hotel Management
14 Sep 2024 by Nikhil, Hotel Management
Thank you for taking the time to provide feedback on your recent stay with us.
by A verified traveler
Posted 22 Jul 2024
The place is under remodel,but the front entrance is only half done,so there is basically a bell you ring for service,as no one is at a check in desk. A somewhat friendly woman comes out and after explaining why I'm there,takes my ID ,goes to another room, verifies it, and returns for my credit card,leaves again and then returns a bit more pleasant for me to sign.....Strange Hospitality! The room was not very clean,the water had a weird odor, whether you just washed your hands or flushed the toilet.
I reserved a 2 bed room for 3 people,but they only had 1 king-size bed... I'm fairly certain that some people live there, which to each his own,
but it was disappointing to check in at the hotel
and have a group of men partying down ( drinking & marijuana & loud music)in the parking lot.
They did have a hot shower with great water pressure, cold A/C and Thankfully no outward signs of Bed Bugs or Roaches.
Just 1 of those ✔️ & won't do it again ❎ experiences... I give 1 star ⭐
Comment from Hotel Management
14 Sep 2024 by Nikhil, Hotel Management
Thank you for taking the time to provide us with your valuable feedback regarding your recent stay with us. As you are aware, our hotel was undergoing renovations during your visit. We understand that this may have caused some inconvenience, and we sincerely apologize for any disruption it may have caused to your stay.We appreciate your understanding that our guests often enjoy barbecues and socializing in the outdoor area behind the hotel, particularly during weekends when they are present at the property. While we recognize the importance of providing a comfortable and conducive environment for all our guests, we are unable to bring our computers to the front office as it poses a risk of damaging the equipment.We are pleased to inform you that the renovation work is progressing well, and we are confident that things will improve significantly in the coming days. We hope that you will consider giving us another opportunity to serve you in the future, and we assure you that we will do our utmost to ensure a more positive and enjoyable experience for you.
by A verified traveler
Worst hotel I’ve ever seen. No AC. Stain on bed
Posted 21 Jul 2024 on HotelsRun away. Sleep in your car would be better.
I had the worst 2 night in forever. NO AC in the room. Stains all over the bed. Like what the hell tou can’t even replace $30 bed sheets…. Avoid this hotel . Stay in your car and save money
Comment from Hotel Management
14 Sep 2024 by Nikhil, Hotel Management
Thank you for taking the time to provide feedback on your recent stay with us. We appreciate your understanding as we undergo renovations to our front office. All air conditioning units in the guest rooms are in proper working order. We sincerely apologize for the inconvenience caused by the stain on the bed. We have addressed this issue with our staff to ensure it does not occur again.
