Ratings based on 267 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
The furnishings and linens were all very old and tattered.
Comment from Hotel Management
15 Nov 2024 by AP, Hotel Management
Thank you for your feedback on your stay. We hope to see you again in the future.
by A verified traveler
Posted 5 Nov 2024
Comment from Hotel Management
6 Nov 2024 by NP, Hotel Management
Brady,Thank you very much for your review of our recent stay at our hotel. Your feedback is very important to us here at the Best Western. We here greatly appreciate your comments about hotel and are so glad you enjoyed it and hope to see you stay again!
by A verified traveler
Posted 5 Nov 2024
Probably worth the price most times a little high because Taylor Swift was in town. Would useless hotel again.
Comment from Hotel Management
6 Nov 2024 by NP, Hotel Management
Robert, Thank you for taking your busy time to tell us how your stay was. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Glad you enjoyed your stay and hope to see you soon again!
by A verified traveler
Posted 5 Nov 2024
Suitable enough for sleeping overnight.
Comment from Hotel Management
5 Nov 2024 by NP, Hotel Management
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler from Maple Grove
Posted 3 Nov 2024
Great accommodations close to downtown. Appreciated that they offered shuttles (at a price) to the Taylor Swift show. (We didnt use the service but still thought it was very thoughtful.) Staff was kind, and our room was clean and comfortable.
Comment from Hotel Management
3 Nov 2024 by AP, Hotel Management
Our staff really appreciates your feedback and we hope to see you again in the future.
by A verified traveler
Posted 8 Oct 2024
Comment from Hotel Management
8 Oct 2024 by NP, Hotel Management
Thank you for your review we appreciate your time letting us know how your stay was. Hope to see you soon again!
by A verified traveler
Posted 13 Sep 2024
It was weird that the breakfast had hard boiled eggs that were peeled and in an egg container in an open air fridge.... like you could tell they were hand peeled.... waffle batter went bad and couldn't find the staff to check out. They were nice at check in.
Comment from Hotel Management
13 Sep 2024 by NP, Hotel Management
We have looked into the breakfast issues you mentioned the boiled eggs are covered in a container from a company we order from and we do not cook anything in house, and the waffle is a vanilla flavor. and we made a new batter this morning so I cannot tell you what you tasted, but we are so sorry for any inconvenience. We are sorry that you did not see anyone at check out, we have a front desk staff at the desk at all times.
by A verified traveler
Posted 28 Aug 2024
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Comment from Hotel Management
28 Aug 2024 by NP, Hotel Management
Your business is very important to us and we value your feedback. We extend our apologies for not exceeding your expectations with breakfast, and appreciate your compliments about the staff. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
by A verified traveler
Posted 18 Aug 2024
Friendly staff, clean property, breakfast was wonderful. Highly recommended.
Comment from Hotel Management
19 Aug 2024 by KR, Hotel Management
Brianna, Thank you and appreciate your kind words. We are delighted to hear about your wonderful experience. Looking forward to welcome you back again!
by A verified traveler
Posted 11 Aug 2024
Comment from Hotel Management
18 Aug 2024 by KR, Hotel Management
Noah, We are glad you enjoyed the out door pool. We hope you will come back and see us again soon.
