Ratings based on 287 Verified Reviews
3.7 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Dec 2024
The front desk service was disappointing. I was left standing outside in the cold with no one at the desk. When I rang the bell more than once, the staff member responded by yelling at me, which was unprofessional.
Comment from Hotel Management
19 Dec 2024 by Manager, Hotel Management
You poor thing. When you ring the doorbell continuously, you show how impatient you are. I am so sorry I hurt your fragile feelings. Next time wear a coat to avoid being so rude.
by A verified traveler
Posted 14 Dec 2024
Comment from Hotel Management
14 Dec 2024 by Manager, Hotel Management
Thanks for staying with us.
by A verified traveler
Posted 9 Dec 2024
While the gentleman that works at the Front desk is very nice, and hospitable.. I found the room very... Lacking. There was mold under the Bathroom sink, The tub/shower was painted over, and that paint was peeling. The bathroom door had visible dirt on it, as well as the walls. You could see streaks from where they attempted to wipe the walls down. but just didnt get the job done.
You have to let the water run for several minutes for the water to actually be warm, not Hot. The room was drafty, and we could hear the guests on the other side of us.
Comment from Hotel Management
9 Dec 2024 by Manager, Hotel Management
I am sorry that you found our room unacceptable. I just wish you would have let me know when you checked in so I could find a room more suitable to your standards.
by A verified traveler
Posted 8 Dec 2024
Property is cheap, but you truly get what you pay for. Bathroom door was splitting into 3, trash on floors, walls very dirty, shower needs replaced. Beds were clean as far as I could tell.
Comment from Hotel Management
8 Dec 2024 by Manager, Hotel Management
Nothing you complained about on here was brought to our attention while you were staying here. You are correct when you say that our prices are cheaper than everyone in the area but you present us as otherwise. Thanks for staying with us anyway.
by A verified traveler from Maryville
Posted 8 Dec 2024
Very basic hotel. I just needed a place to crash for 6 or 7 hours. Nothing fancy but you get what you pay for.
Comment from Hotel Management
8 Dec 2024 by Manager, Hotel Management
Thanks for staying with us. We offer very reasonable rates for our patrons and you are correct that we are not fancy. We are here to help people that need a place to stay. We appreciate you coming here and for your review.
by A verified traveler
Posted 5 Dec 2024
Great place feel like family n home
Comment from Hotel Management
5 Dec 2024 by Manager, Hotel Management
Thanks brother we feel the same way!
by A verified traveler
Posted 3 Dec 2024
Comment from Hotel Management
3 Dec 2024 by Manager, Hotel Management
Thanks for staying with us.
by A verified traveler
Posted 24 Nov 2024
Comment from Hotel Management
24 Nov 2024 by Manager, Hotel Management
Thank you for the review and for staying with us.
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by Manager, Hotel Management
Thanks for the review. We will keep that in mind if you book with us again.
by A verified traveler
Posted 19 Nov 2024
Comment from Hotel Management
19 Nov 2024 by Manager, Hotel Management
Thanks for staying with us. We appreciate your business.
