Ratings based on 8 Verified Reviews

4.4 out of 5
67% of guests recommend
4.4 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 30 Dec 2023
We had a great time in Ceiba Tops!
4 out of 5
by A verified traveler

Posted 10 Nov 2023 on Hotels
We had a very enjoyable stay, our guide was excellent, helped by the fact that he grew up locally. We thought that property maintenance had probably lapsed due covid and some cosmetic improvements were due, which we noticed had started. A menu of tours would be beneficial to allow a more informed choice, meal choice mostly came down to chicken or fish but no details of how the dishes were prepared. We thought the bar charges were mostly high as compared to most of Peru, $12 for a small glass of (cheap) wine as example.
4 out of 5
by A verified traveler

Posted 26 Nov 2019
Comfortable lodge. Good excursions. Nice dining. Definitely would recommend it!
5 out of 5
by A verified traveler

Posted 2 Oct 2019
beautiful property, staff is beyond amazing, food is great, being able to customize your tours is just perfect
5 out of 5
Recommended
for Everyone
by A verified traveler

Amazing experience!

Posted 7 Nov 2017
We chose ceiba tops because we wanted the highest quality we could afford for our trip into the Amazon and it was worth every sol! Every aspect was thought out, and the lodgings, while not 5star if you’re in the city, were absolutely awesome for a pool dip and some luxury after hiking through the jungle. Staff, from drivers to bartenders were professional and made for a very smooth trip. Our guide Ari was particularly great, super knowledgeable about plants, birds and indigenous culture, personable, and great relaxed thoughtful conversationalist. He took time to find out what our priorities were and took us on several once in a lifetime experiences. He was a great ambassador for the local people and resource for bird spotting too. So glad we did this trip, highly recommended!
5 out of 5
Recommended
for Everyone
by A verified traveler from san francisco

It's good experience in Amazon.

Posted 2 Sep 2017
The hotel is great in Amazon. This is all-inclusive. The tourist guide is nice and professional. The trip is very relaxed. I enjoy fishing mermaids, and it's interesting. I highly recommend this hotel.
2 out of 5
by A verified traveler

Posted 27 Nov 2023
l’endroit est très dépaysant et plutôt confortable pour un ressort en pleine forêt amazonienne bien que vieillissant. Par contre malgré une chaleur équatoriale l’accueil est plutôt glacial de la part du boss.Pas le moindre mot d’accueil, pas même un bonjour le matin. Les seuls mot que cette personne sait dire ce sont d’énumérer a chaque repas le menu que nous devons choisir pour le repas suivant. Quand je dis « menu » c’est un grand mot. Petit déjeuner nous devons choisir la veille si nous voulons des œufs en omelette, sur le plats ou un sandwich avocat … pour le reste c’est imposé un jour des toasts, le lendemain des pancakes et le 3e du pain perdu et tous les jours, une clémentine et une banane! Autant dire pas de choix, pas de laitage … les déjeuners et dîners c’est pareil on a le chois entre 2 plats viande ou poisson entrée et dessert imposés. Le comble c’est qu’à la fin du séjour, ce Monsieur nous a réclamée 24 $ pour les 3 verres de vins sans même nous demander si notre séjour a été agréable et en nous demandant de payer en espèces car l’appareil a CB était en panne!!! Pour le confort de la chambre, outre la surface et la literie qui sont confortables, la Clim n’est pas réglable et fait un bruit de malade. Et dans la salle de bain, une savonnette et deux doses uniques de shampoing. Pour finir, une seule bouteille d’eau pour 3 jours.Monsieur nous sommes touristes, pas à l’armée. Quand même 1600$les 3 jours!! Les guides,eux,font tout le boulot de façon exceptionnelle.
Comment from Hotel Management
30 Nov 2023 by ceiba, Hotel Management
Buenos dias Sra. Nathalie, recibimos su comentario con mucha atencion, debo comentarle que estamos haciendo una reestrucuracion en todas las areas del Ceiba tops. estamos trabajando en un menu muy variado para el restaurant y bar..estamos para una constante mejora en nuestros servicios.AtentamenteDaniel Sevillano G.administracion Ceiba tops.
5 out of 5
by A verified traveler from Mexico

Increible

Posted 25 Jul 2018
El hotel es muy sencillo pero está en medio de la selva. Las excursiones son padrisimas. Realmente disfrutamos mucho y nos encanto
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