Ratings based on 594 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Nov 2024
Add a place to sell water bottles or drinks for to go
Comment from Hotel Management
20 Nov 2024 by Patrick Bardenett, Hotel Management
Hi Lara,Thank you so much for your recent stay. We're thrilled to hear that you enjoyed your stay with us - we strive to provide memorable experiences for all of our guests. We can't wait to welcome you back for another relaxing stay.Warm regards,Patrick BardenettDirector of Rooms
by A verified traveler
Posted 14 Nov 2024
Comment from Hotel Management
15 Nov 2024 by Patrick Bardenett, Hotel Management
Dear Jose,Thank you for your recent visit and your 5-star rating! We're delighted to hear that you enjoyed your stay. It was a pleasure to have you with us. Whether you're looking for a romantic getaway or a place to unwind, we're always here to welcome you back.Many thanks,Patrick BardenettDirector of Rooms
by A verified traveler
Posted 12 Nov 2024
Rooms were nice size. Property was manicured Property was quiet.
Comment from Hotel Management
13 Nov 2024 by Patrick Bardenett, Hotel Management
Hi Terri,Thank you for the 5-star rating and your positive comments about the room size and manicured, quiet property. It was our pleasure to have you as our guest. We look forward to welcoming you back for another exceptional experience.With gratitude,Patrick BardenettDirector of Rooms
by A verified traveler from Surrey
Posted 11 Nov 2024
N/A
Comment from Hotel Management
13 Nov 2024 by Patrick Bardenett, Hotel Management
Hi Darrin,Thank you for choosing to stay at Tommy Bahama Miramonte Resort & Spa. We are glad that you enjoyed your stay. It was a pleasure to have you with us. We can't wait to welcome you back for another relaxing stay.Many thanks,Patrick BardenettDirector of Rooms
by A verified traveler
Posted 7 Nov 2024
Excellent Pool and staff. The Location is superb.
Comment from Hotel Management
8 Nov 2024 by Patrick Bardenett, Hotel Management
Hi Julie,Thank you for your recent visit and the 5-star rating for our resort. We truly value your positive feedback on the pool, staff and location. It was our pleasure to have you as our guest. We look forward to welcoming you back for another relaxing experience.Best regards,Patrick BardenettDirector of Rooms
by A verified traveler
Posted 4 Nov 2024
Comment from Hotel Management
5 Nov 2024 by Patrick Bardenett, Hotel Management
Hi Bradley,Thank you for your recent stay and your 5-star review! Your positive feedback means a lot to us. It was a pleasure to have you as our guest. We can't wait to welcome you back for another wonderful experience.With gratitude,Patrick BardenettDirector of Rooms
by A verified traveler from Valley Village
Posted 1 Nov 2024
This is MY gem in Palm Springs
Comment from Hotel Management
4 Nov 2024 by Patrick Bardenett, Hotel Management
Hi Olga,Thank you for your recent visit and the 5-star rating for our resort. We appreciate your feedback. It was our pleasure to have you as our guest. We look forward to welcoming you back again in the future.Best regards,Patrick BardenettDirector of Rooms
by A verified traveler from Ontario
Posted 27 Oct 2024
Well the property is very old and although they've done a good job making it look pretty its age is showing through. This is the 3rd time we've stayed here.. nice walking paths & fire pits but rooms, doors, carpets, hallways all show their age...
Comment from Hotel Management
28 Oct 2024 by Patrick Bardenett, Hotel Management
Hi Steven,Thank you for your most recent stay and for taking time to share your feedback with us. We sincerely apologize for the room and building issues you encountered. Your feedback is valuable to us and we are committed to using it to improve our guest experience. We hope to have the opportunity to welcome you back in the future. Thank you again for your valuable feedback.Best regards,Patrick BardenettDirector of Rooms
by A verified traveler
Posted 24 Oct 2024
The sheets are very scratchy ... needs upgrade on quality... TV remote didnt work. Tile staircase extremely dirty.I like the hotel and I have stayed there many times... needs a little TLC
Comment from Hotel Management
25 Oct 2024 by Patrick Bardenett, Hotel Management
Hi Marta,Thank you for choosing to stay with us and taking time to share your experience. We're sorry to see that this experience didn't meet your expectations. Your feedback about the sheets, remote and staircase cleanliness is noted, and we will take steps to address these issues. Your insights are invaluable in helping us enhance our services for all our guests. We hope to have the opportunity to welcome you back and provide the stay you deserve.Sincerely,Patrick BardenettDirector of Rooms
by A verified traveler
Posted 18 Oct 2024
No hot water in bathroom sink
Wifi horrible…. Weak
Bathroom door out of alignment
Bldg 14 elevator control panel open/dangerous
Sineage falling off, missing letters, inadequate
Comment from Hotel Management
21 Oct 2024 by Patrick Bardenett, Hotel Management
Hi Jay,Thank you for sharing your feedback with us. We're so sorry that your experience wasn't as seamless as we strive for. We deeply regret the hot water, Wi-Fi and other issues you encountered, and we understand the frustration these must have caused. Please know that we take your feedback very seriously, and we will address these issues. We hope you can view this as an isolated experience and allow us another opportunity to welcome you back and provide the stay you deserve.Sincerely,Patrick BardenettDirector of Rooms
