Ratings based on 1,905 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Pittsburgh
Posted 23 Nov 2024
The room was very clean, comfortable bed and nice jacuzzi tub.
Comment from Hotel Management
24 Nov 2024 by Front Desk , Hotel Management
Thank you for choosing Stoney Creek Hotels we are glad that you enjoyed your stay with us!
by A verified traveler
Posted 21 Nov 2024
I loved the stay very relaxing!
Comment from Hotel Management
21 Nov 2024 by GM, Hotel Management
Thank you Semone.
by A verified traveler
Posted 19 Nov 2024
Room was fine, property itself seemed kept up and clean. Our reason for 4* was the downstairs bar area was extremely limited. They were out of multiple basic items from the bar and food menu. This seems to be an issue on a weekend when you should be stocked.
Comment from Hotel Management
19 Nov 2024 by GM, Hotel Management
David - Please accept our apology. This is un acceptable and we will correct any stock issues today. Thank you for reporting this issue we can ensure it does not happen again.
by A verified traveler
Posted 18 Nov 2024
Lots of kids running around. However, the room was emaculate! Cozy atmosphere, and our room looked just as advertised.
Comment from Hotel Management
18 Nov 2024 by GM, Hotel Management
Thank you John.
by A verified traveler
Posted 18 Nov 2024
Beautiful place
Comment from Hotel Management
18 Nov 2024 by GM, Hotel Management
Thank you Rob.
by A verified traveler
Posted 17 Nov 2024
Room was bigger than expected. The indoor/outdoor pool was cool and loved by the kids. Only had 1 issue and the front desk handled it!
Comment from Hotel Management
18 Nov 2024 by GM, Hotel Management
Stephanie - Our team was happy to help you. Thank you for recognizing their effort.
by A verified traveler
Posted 16 Nov 2024
Very comfy and quiet.
Comment from Hotel Management
16 Nov 2024 by Front Desk , Hotel Management
Thank you for the positive review, Mary!
by A verified traveler
Posted 15 Nov 2024
One of the better hotels in the area. Reasonably priced. Great outdoorsy feel.
Comment from Hotel Management
15 Nov 2024 by Front Desk , Hotel Management
Thank you for the positive review and the feedback, Joshua!
by A verified traveler
Posted 14 Nov 2024
I stayed there a few years ago when it was new. It was a shock to see how rundown and dirty it was. I found some rfac s not dusted and the carpet looked dirty like it had not been vacuumed. The mirror was streaked. Very surprising knowing that this is a Johnny morris property. In just a minute
Comment from Hotel Management
15 Nov 2024 by GM, Hotel Management
Jackie - Please accept our apology for the cleanliness items. This is not our standard. Our housekeeping team is going into this room today to complete a deep clean.
by A verified traveler
Posted 14 Nov 2024
Only issue I had. Not sure how clean the room was. Found tweezers near the sink.
Comment from Hotel Management
14 Nov 2024 by GM, Hotel Management
Ryan - Thank you for the feedback. Our housekeeping team has reviewed your comment and will work harder on accuracy.
