Ratings based on 978 Verified Reviews

4.3 out of 5
93% of guests recommend
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 23 Jun 2024
Suite was a great option for our 2 toddlers. Beds were not super comfortable. A bit outdated and there’s a lot of competition around for suites. Not enough outlets and when you could find one, the cords would not stay in. Needs some updating.
5 out of 5
by A verified traveler

Posted 22 Jun 2024
Free parking. Minutes to downtown
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Jun 2024
4 out of 5
by A verified traveler

Posted 18 Jun 2024
Walk in shower requires improvements: 1. Move shower curtain to inside of floor barrier. Bathroom floor flooded each time shower was used. 2. Number of safety bars inadequate. Add one at each side of shower to assist stepping out of shower.
5 out of 5
by A verified traveler

Posted 17 Jun 2024
Hampton Inn was in a quieter area outside the city of Cleveland. We found the room and hotel very sufficient for a weekend trip- overall everything was clean and the staff friendly.
3 out of 5
by A verified traveler

Posted 16 Jun 2024
They do not have safes. Okay overall. Not great but ok. Shower gets high rating.
5 out of 5
by A verified traveler

Posted 9 Jun 2024
Clean facility and room was spotless!
Comment from Hotel Management
15 Jun 2024 by michelle, Hotel Management
Thanks for staying with us. We appreciate your feedback!
4 out of 5
by A verified traveler

Posted 2 Jun 2024
Comment from Hotel Management
15 Jun 2024 by michelle, Hotel Management
Thanks for staying with us.
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jun 2024
5 out of 5
by A verified traveler

Posted 30 May 2024
Comment from Hotel Management
15 Jun 2024 by michelle, Hotel Management
Thanks for staying with us.