Ratings based on 978 Verified Reviews
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Jun 2024
Suite was a great option for our 2 toddlers. Beds were not super comfortable. A bit outdated and there’s a lot of competition around for suites. Not enough outlets and when you could find one, the cords would not stay in. Needs some updating.
by A verified traveler
Posted 22 Jun 2024
Free parking. Minutes to downtown
by A verified traveler
Posted 21 Jun 2024
by A verified traveler
Posted 18 Jun 2024
Walk in shower requires improvements:
1. Move shower curtain to inside of floor barrier. Bathroom floor flooded each time shower was used.
2. Number of safety bars inadequate. Add one at each side of shower to assist stepping out of shower.
by A verified traveler
Posted 17 Jun 2024
Hampton Inn was in a quieter area outside the city of Cleveland. We found the room and hotel very sufficient for a weekend trip- overall everything was clean and the staff friendly.
by A verified traveler
Posted 16 Jun 2024
They do not have safes. Okay overall. Not great but ok. Shower gets high rating.
by A verified traveler
Posted 9 Jun 2024
Clean facility and room was spotless!
Comment from Hotel Management
15 Jun 2024 by michelle, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 2 Jun 2024
Comment from Hotel Management
15 Jun 2024 by michelle, Hotel Management
Thanks for staying with us.
by A verified traveler
Posted 2 Jun 2024
by A verified traveler
Posted 30 May 2024
Comment from Hotel Management
15 Jun 2024 by michelle, Hotel Management
Thanks for staying with us.