Ratings based on 929 Verified Reviews

4.4 out of 5
100% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from GUM

Posted 2 Dec 2024
I arrived late one day and departed early the next day so I did not experience the hotel much. A small dinner at the hotel bar was OK. People seemed to enjoy the outdoor pool with warm water and snow nearby. The shuttle to the airport was on schedule. Nice views of the ocean, an island, and hills on the background.
2 out of 5
by A verified traveler

Posted 29 Nov 2024
They gave me a room across from the ice machine, after telling me that they arranged a quiet room requested for medical reasons. A man told two women to give me a room 2 floors lower than one arranged and did not provide any compensation or refund for making a sick person move all of the heavy stuff up in vain and come down again due to the problem they caused. Room was small, and bathroom door was odd. One glass door could either cover the toilet or the bathroom. Bathroom was quite outdated for the price they charged.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Nov 2024
4 out of 5
by A verified traveler

Posted 15 Nov 2024
The view from the room was AMAZING!!! And I loved that there was a convenience store located inside the hotel!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Nov 2024
5 out of 5
by A verified traveler

Posted 14 Nov 2024
I loved the peace and surroundings.
4 out of 5
by A verified traveler

Posted 11 Nov 2024
Not enough parking. Facility is nice but nor 5 star quality.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 7 Nov 2024
5 out of 5
by A verified traveler

Posted 4 Nov 2024
Excellent staff and service. Location is away from restaurant and cafe choices. In hotel choices are expensive.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Nov 2024