Ratings based on 945 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Nov 2024
by A verified traveler
Posted 22 Nov 2024
No breakfast - just one small sandwich.
Even had to pay for coffee!!
Hotel shuttle stopped before my flight arrived so had to get a taxi
Towels in room are made for small people
However, everything was remarkably efficient.
by A verified traveler
Posted 20 Nov 2024
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 18 Nov 2024
This property was fine for a pause before flying out—it’s very near the airport.
by A verified traveler from Gurnee
Posted 17 Nov 2024
There is a shuttle bus to and from airport. But the location for pickup from airport was not clearly communicated. We missed it and finally took a taxi .
by A verified traveler
Posted 16 Nov 2024
The shuttle driver was extremely rude. Reflects poorly on the entire hotel. I refuse to stay there again because of him.
by A verified traveler from Irvine
Posted 16 Nov 2024
Your staff/receptionist, Elena is the best. She welcomed and assisted us big time. The hotel is blessed to have her because she genuinely helps and assists their guests. She's a keeper!
by A verified traveler
Posted 13 Nov 2024
Close to the airport.
by A verified traveler
Posted 13 Nov 2024
It nice and cute yiu can see the airport but i far away in car after 6pm every is close around there. The surroundings look like horror movie at mivie but beautiful hotel
