Ratings based on 50 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Amazing Stay at Nellim
Posted 24 Mar 2024 on HotelsAmazing stay with clean rooms and wonderful dinner. The aurora light is amazing and u can catch it at the hotel
by A verified traveler
Posted 21 Jan 2024 on Hotels
Great views
by A verified traveler
Posted 9 Jan 2024
Booked the Aurora Bubble and upon checking in we were advised that there’s no shower in the room. In order to take a shower we had to book a time slot at the sauna (separate building). Incredibly disappointing since this was not clear on the website.
The room itself is the smallest room ever, even opening the suitcases was a big struggle.
The main feature of our room was the glass dome, and when it snows this gets cleaned by the staff around 6pm. If it snows again, it doesn’t get cleared again.
We booked the “Meet the reindeers” and the Snowmobiles tour, they cost €130 pp per tour and are non refundable.
Both tours were meant to be 2,5 hours long but the Reindeer one lasted barely just over an hour and was incredibly disappointing.
The reindeer farm is only 5 minutes away by sleigh, we got there, fed the reindeers, got told a bit about them, got taken out on a sleigh ride which lasted about 4 to 5 minutes, and then got offered some hot juice. Lastly, we were shown how to catch a reindeer, and that was that… again, €130 pp for that.
The snowmobile lasted a couple of hours, but again since only my partner drove the actual snowmobile and I was only a passenger I don’t see how they can charge €130 pp for that.
Lastly, the whole place smells like sewers, which is absolutely disgusting while walking to the restaurant.
Only positive was the food: the buffet (breakfast, lunch and dinner) was delicious and always somewhat sticking to traditional finnish cuisine.
by A verified traveler
Posted 6 Aug 2022
by A verified traveler
Posted 16 Mar 2022
This was an awesome resort with lots of activities to choose from. We enjoyed the husky sled ride, meet the reindeer, and the Aurora camp. We could see the lights from our bubble room. Absolutely perfect time. Make sure upon arrival though that your get briefed, fitted for a snow jumpsuit and boots, and check board at reception for activity times for the following day.
Comment from Hotel Management
26 Mar 2022 by Essi, Hotel Management
Hi, Thank you for your feedback! We appreciate it and welcome back to visit us again!
by A verified traveler
Posted 24 Dec 2021
by A verified traveler
Amazing stay... Flawless service!!
Posted 28 Feb 2020 on HotelsAwesome!!
by A verified traveler
Wonderful relaxing weekend in the snow.
Posted 12 Feb 2020 on HotelsGorgeous little cabin, warm and cosy with perfect location. Service good in the main lodge. Food and drinks were expensive.
Trips were fun with great guides!
by A verified traveler
Good
Posted 11 Feb 2020 on HotelsYou can’t get away from the fact that everything costs a fortune. Consider bringing a little of your own food/ alcohol. Having said that, one of the best holidays we have ever had. We avoided the husky riding / reindeer sledging because couldn’t find any info on welfare standards but the snowshoeing was great!
by A verified traveler
Posted 29 Dec 2019 on Hotels
