Ratings based on 77 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Oct 2024
The rooftop restaurant nice for viewing aurora, friendly staff, easy walk to grocery & shopping, walking distance to tour operators
by A verified traveler
Posted 28 Aug 2024
by A verified traveler
Posted 22 Aug 2024
Excellent staff and service. Gorgeous balcony views next to restaurant. Check out time is an issue, should be 11am and not 10am. Food is average.
by A verified traveler
Posted 12 Aug 2024 on Hotels
by A verified traveler
Posted 10 Aug 2024
Find another place to stay
by A verified traveler
Posted 21 Jul 2024 on Hotels
by A verified traveler
Posted 10 Jan 2024
Room was spacious and clean. Breakfast buffet was bountiful and tasty. In heart of town so dining, shopping, and tour meeting spots all with in a 7 minute walk. Easy to get taxis if you want to eat at one of the high-end hotels on the outskirts of town. 15 min walk to icefjords, excellent hiking, sled dog area, and ice fjord museum.
Comment from Hotel Management
14 Feb 2024 by Reception, Hotel Management
We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon.
by A verified traveler from Bayside
Posted 15 Nov 2023
Room is small and really expensive. Like the included breakfast, especially the local delicacy section.
by A verified traveler
Posted 28 Sep 2023
This hotel has a good location and rooftop terrace for both seeing the northern lights (at the right time of year) and looking out over Disko bay. The room was large, clean and had a modern shower. Oddly there are no rooms in this hotel which come with a double bed, and the two single beds provided are comfortable but very narrow (90cm). You can push the beds together (we noticed when walking past rooms others have done the same) which should be sending a message to the hotel that bed configurations need to be changed.
Breakfast was excellent however we did not eat here in the evening as none of the meals on offer where vegetarian.
by A verified traveler
Posted 31 Jul 2023
I stayed at this hotel for 10 days due to the fact that my flight was cancelled and we were stuck for an additional 5 days waiting for the next available flight. I ended up having 3 different rooms because it was booked up and I kept having to extend. The first room was subpar. It was tiny, stuffy, and looked out over the entrance to the lobby. I heard every shuttle drop off passengers. I had to open the window because it was too warm and then had to shut it again because the mosquitoes came in. I never could get comfortable there. The second room on the fourth floor was lovely. It was an executive room and almost twice the size of my first room. It overlooked the water. My third room was nice, too; not as nice as the second, but almost as nice. It overlooked the water and was a good size. Ask for an executive room overlooking the water. The breakfast is expansive, and the food in the restaurant is good for lunch and dinner. The service is mediocre, but that seems the norm for this town. Some of the desk clerks are nicer than others, but generally acceptable. The workout room is very small with a decent array of weights and a good treadmill; but I can't imagine more than one person can work out at one time. The location of the hotel is the best; it's in the center of everything.
