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The Mansion

3.5 star property
Hotel with 3 restaurants, in the vicinity of Trappist Monastery

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Photo gallery for The Mansion

Lobby
Minibar, blackout drapes, rollaway beds, free WiFi
Outdoor pool
Coffee shop
Front of property

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Bar
  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Premier

Minibar, blackout drapes, rollaway beds, free WiFi

Deluxe Premier

Highlights

Balcony
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

View all photos for Junior Suite

Minibar, blackout drapes, rollaway beds, free WiFi

Junior Suite

Highlights

Balcony
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Separate bathtub and shower
Bathrobes
  • 91 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Minibar, blackout drapes, rollaway beds, free WiFi

Deluxe Room

Highlights

Balcony
Air conditioning
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Free bottled water
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed
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About the neighborhood

Map
101 General Luna Street, Iloilo, Iloilo, 5000

What's nearby

  • Iloilo Esplanade - 5 min walk - 0.5 km
  • Medicus Medical Center - 10 min walk - 0.9 km
  • QualiMed Hospital - 18 min walk - 1.5 km
  • SM City Iloilo - 2 min drive - 2.2 km
  • Iloilo Convention Center - 4 min drive - 2.9 km

Getting around

  • Iloilo (ILO-Iloilo Intl.) - 34 min drive

Restaurants

  • ‪Namie Japanese Restaurant - ‬11 min walk
  • ‪Jollibee - ‬5 min walk
  • ‪Big Bad Bowls - ‬12 min walk
  • ‪Waterfront - ‬9 min walk
  • ‪Latte Librew Cafe - ‬9 min walk

About this property

The Mansion

Hotel located in Iloilo City Proper
Consider a stay at The Mansion and take advantage of an airport shuttle, a poolside bar, and a coffee shop/cafe. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi is available to all guests, along with a hair salon and laundry facilities.
You'll also find perks like:
  • An outdoor pool
  • Free self parking
  • Full breakfast (surcharge), a roundtrip airport shuttle (surcharge), and smoke-free premises
  • An elevator, 1 meeting room, and a 24-hour front desk
Room features
All 187 rooms offer comforts such as air conditioning, in addition to thoughtful touches like free WiFi and minibars.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with cable channels
  • Balconies, refrigerators, and daily housekeeping

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: PHP 399 per person
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar

Restaurants on site

  • freddie's kitchen + bar
  • The Dining Room
  • The Pool Club

Things to do

  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Conference center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Built in 1972
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for PHP 1200.00
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PHP 1000.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately PHP 399 per person
  • Airport shuttle fee: PHP 1000 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway beds are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 8 PM
No pets and no service animals are allowed at this property

Property is also known as

Sarabia Hotel
Sarabia Manor
Mansion Hotel Iloilo
Sarabia Manor Hotel Iloilo
Sarabia Manor Iloilo
Sarabia Manor Iloilo City
Sarabia Manor Hotel Iloilo City
The Mansion Hotel
The Mansion Iloilo
The Mansion Hotel Iloilo

Frequently asked questions

Does The Mansion have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM–8 PM.

Is The Mansion pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Mansion?

Self parking is free at this property.

What time is check-in at The Mansion?

Check-in begins at 2:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at The Mansion?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does The Mansion provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PHP 1000 per vehicle applies.

Where is The Mansion located?

Located in Iloilo City Proper, this hotel is 11.3 mi (18.1 km) from Trappist Monastery.

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The Mansion Reviews

Reviews

6.2
Rating 10 - Excellent. 3 out of 45 reviews
Rating 8 - Good. 14 out of 45 reviews
Rating 6 - Okay. 14 out of 45 reviews
Rating 4 - Poor. 10 out of 45 reviews
Rating 2 - Terrible. 4 out of 45 reviews

6.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Stayed 2 nights in Jun 2019

6/10 Okay

Joe, Charlotte,NC

I booked this for my mom who stayed in iloilo according to her the room is clean, food is great and comfort wise is ok but i notice every time i am trying to contact my mom the Wifi connection is very poor i guess if you only wanted to stay and not connect with your friends and family this place is commendable.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Keine Raucher Ecke für die Gäste, Schwimmbad schleckte Ausstattung, Service und freundlicheit sehr gut
Stayed 12 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Problem with the room was sink was clogged. We had an issue with our belongings taken out of the room, followed it up the next day since no one called to follow up and was returned on check out. Staff stated it was just in the room but looked everywhere the night before and did not find it. But good news the staff found the missing item. 😶
Stayed 1 night in Mar 2019

8/10 Good

Romina

The newly renovated rooms were amazing. The space was big, new bathroom, very clean.
Stayed 1 night in Aug 2018

4/10 Poor

Avis, Hong Kong

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Shows its age - has quite a musty smell to it. Even the newly renovated rooms have bad carpeting and the toilets/drainage is woeful, with one of our rooms having sewage exit through it. Only one elevator operational out of two. Surprised that everything was at a cost - extra disposable slipper? Extra blanket? Nope. And reception hangs up on you for asking these. These are amenities that most good hotels will happily provide at no cost. The only redeeming thing I can think of is that breakfast was good.
Stayed 3 nights in Jun 2018

6/10 Okay

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
not very good.
Stayed 1 night in Jan 2017

8/10 Good

Verified traveler

Liked: Staff & service
Friendly staff. They are perfect. Noisy aircon. Room is ok but a little degraded.
Stayed 4 nights in Feb 2018

6/10 Okay

Eva Lynn

Overall it was ok, the only thing was when we requested for the towels, they charged us for the extra when there are only 2 pcs of towels in the room. I do not thing hotels should asked for that, it should be included already.
Stayed 4 nights in Jan 2018

6/10 Okay

Verified traveler

Disliked: Staff & service
Stayed 1 night in Sep 2017

4/10 Poor

Susan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Manor to Mansion

Having lived in Iloilo for years, I love the history of this hotel but sadly, the rooms have become so run down that I would not consider staying there again until they have modernised it. I'm sad to see the Sarabia name go. The staff was very friendly and the buffet breakfast was excellent although it could do with a bit more variety of fruit.
Stayed 7 nights in Sep 2017

10/10 Excellent

Genevive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay, great staff.

We had a pleasant experience from checking-in to checking out. The front desk staff, the bellman, security guards to the room service staff were all pleasant. There was a problem with their cable box and the room phone but they were promptly fixed.
Stayed 1 night in Jul 2017

10/10 Excellent

Mabel, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

NIce hotel with lovely staff

We had a lovely stay and everyone was very lovely and helpful.
Stayed 7 nights in Jul 2017

4/10 Poor

Lawrence, Tokyo Japan

Liked: Staff & service
Disliked: Property conditions & facilities

Well known old hotel

This hotel is operating long time and well known to the local people, services are ok, but the room facilities like windows, faucets in the bathroom are not in good condition.
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
staff very nice, hotel lobby nice, but room needs renovation. Bathroom old. shower leaks, shower head won't stay in place, towels smelly
Stayed 3 nights in May 2017

10/10 Excellent

margie, california

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel close to downtown area

Food and their breakfast buffet is good. Hotel staff was helpful and corteous

6/10 Okay

Jean, Hong Kong

Disliked: Property conditions & facilities

Lack booking information

No doubt hotel is good. Are you guys kidding toiletries and amenities are not included in booking. Even a non star hotel and lodge provide these items for free nowdays. When we ask at reception they told us it's not included in our booking. Wow ! keep it up. Very much upset

6/10 Okay

Al, Manila

Liked: Cleanliness, property conditions & facilities, room comfort

just ok

First, is the flexibility of service or request. Example, they are very strict in not allowing early check-in and in case, there is available room, there will be extra charge for it. Food receipt can't also be charged to hotel accommodation. Second,there should be a free shuttle to and fro the airport. Other than these, welcome staff are quick to assist.

8/10 Good

stevie, G

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Balikbayan

Staff are nice and helpful. The bathroom need to be renovated. The room are nice clean and comfortable. Breakfast buffett is good. In between sm 1mile and robinsons mall .4 mile to walk15 minutes.

2/10 Terrible

Henrik, Manila

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not a place to visit

Extremely badly managed hotel. Staff seem to be instructed by management to control rather than serve the guests. Hospitality is catastrophic. Maintenance of facilities is terrible. I'm a very frequent traveler and this is definitely a candidate for my worst experience.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Hotel was dated. Management needs to update hotel.

Pool required refinishing and the water was cloudy

8/10 Good

Prapa

Liked: Staff & service, property conditions & facilities

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Dont book here

Booked in a junior suite and all the stuffs from pillows to covers to blankets were all old. Not a really nice place to stay. We waited for 20mins to be sent to our room even though we already have our confirmed booking as the some of their colleagues changed the password of the computer and they can't open it. Rooms were not properly cleaned, the used toothbrush of the previous customer was still there and bathrobe has a lipstick.

8/10 Good

john

Liked: Cleanliness, staff & service, room comfort

american stockbroker in iliolo

i have read reviews of all the hotels in iliolo and i can set them all straight this hotel is old yes...has old world charm...i liked that....needs updating but still good the pool is huge, heated and easily accessible and open many hours the water is hot in bathroom ...not always the case in all hotels they serve a good free breakfast every day.... their service is top notch...they try to make you happy wi fi service is bad....this is like many hotels free bottled water is important for americans elevator is very fast and their are camera in the hallways stores are nearby for shopping ..you are on a main strip...important for traveling and getting a cap 3 restaurants on premises for eating ....they are decent but i am spoiled with american food there is no casino...do not believe the ads there is a work out room and a large one up the block always someone at the front desk room have working air condition.....not always the case in other hotels room maids are hard workers and punctual you are very safe and feel that way the prices are reasonable and good deals can be found on the internet large sm city mall about 5 minute cab ride refrigerator in room....this is a necessity coffee tea maker also included....very important slippers and robes daily....very nice flat screen tv with some cable and two hbo stations.... i recommend the suites even the junior suite over any room they speak english plenty of staff and all very nice karaoke bar up the street

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room that we stayed was very disappointing. Old looking and needs a lot of work. Booked for 3 nights. Ask for a room transfer after 1st night but no effort for the hotel staff to make our stay pleasant. Would never go back to this hotel.