Ratings based on 265 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler from New York
Posted 21 Nov 2024
convenient to shop
Comment from Hotel Management
21 Nov 2024 by Kristine Mae T. Paredes - Duty Manager, Hotel Management
Dear RHONA MAE,Thank you for your feedback regarding your stay at Park Inn by Radisson Iloilo. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance, please do not hesitate to get in touch.Best regards,Kristine Mae ParedesDuty ManagerPark Inn By Radisson Iloilo
by A verified traveler
Posted 13 Nov 2024
This is our go to Hotel in Iloilo . Very accessible to everything . Staff are great and breakfast is one of the best if not the best in Iloilo .
Comment from Hotel Management
13 Nov 2024 by Kristine Mae T. Paredes - Duty Manager, Hotel Management
Dear noel,Greetings from Park Inn by Radisson Iloilo!Thank you so much for your wonderful review! We're thrilled to hear that our hotel is your go-to choice in Iloilo. It means a lot to us that you find our location convenient, our staff welcoming, and our breakfast top-notch.We look forward to welcoming you back for another amazing stay! Safe travels and see you again soon!Sincerely,Kristine Mae ParedesDuty ManagerPark Inn by Radisson Iloilo
by A verified traveler
Posted 11 Nov 2024
mer service was poor. Room service took my towels and didn’t replace . Room was roasting hot before going in and excess moisture caused mold in bathroom that they didn’t deal with
Really not good for the price
Comment from Hotel Management
11 Nov 2024 by Kristine Mae T. Paredes - Duty Manager, Hotel Management
Dear Josiah,Greetings from Park Inn by Radisson Iloilo!Thank you for your feedback. I sincerely apologize for the issues you encountered, including the towel replacement, room temperature, and bathroom mold. These are certainly not the standards we strive for, and I will ensure our team addresses them immediately.We truly value your comments and will work to improve our service. I hope you'll consider giving us another chance to provide a better experience in the future.Sincerely,Kristine Mae ParedesDuty ManagerPark Inn By Radisson Iloilo
by A verified traveler
Posted 11 Nov 2024
Enjoyed the daily breakfast buffet that offers daily varieties of local cuisine. Great service too!
Comment from Hotel Management
11 Nov 2024 by Kristine Mae T. Paredes - Duty Manager, Hotel Management
Dear Topy, Greetings from Park Inn by Radisson Iloilo!Thank you so much for your kind words! We're thrilled to hear that you enjoyed our daily breakfast buffet and the variety of local dishes we offer.It's wonderful to know that the service met your expectations as well. We look forward to welcoming you back for another great stay!Sincerely,Kristine Mae ParedesDuty ManagerPark Inn By Radisson Iloilo
by A verified traveler
Posted 10 Nov 2024
Very acessible
Comment from Hotel Management
11 Nov 2024 by Kristine Mae T. Paredes - Duty Manager, Hotel Management
Dear Daphne,Greetings from Park Inn by Radisson Iloilo!Thank you for your feedback!We're so glad to hear that you found our location easily accessible. We aim to make our guests' experiences as convenient as possible, and it's great to know that we succeeded!Sincerely,Kristine Mae ParedesDuty ManagerPark Inn By Radisson Iloilo
by A verified traveler
Posted 8 Nov 2024
Comment from Hotel Management
9 Nov 2024 by Kristine Mae T. Paredes - Duty Manager, Hotel Management
Dear Jerome,Thank you for taking the time to share your feedback from your visit to the Park Inn by Radisson Iloilo. We are delighted to read from your review that you had enjoyed your recent stay with us, and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn by Radisson Iloilo, I look forward to welcoming you back.Sincerely, Kristine Mae ParedesDuty ManagerPark Inn By Radisson Iloilo
by A verified traveler
Posted 5 Nov 2024
Great stay as always. 👍
Comment from Hotel Management
6 Nov 2024 by Kristine Mae T. Paredes - Duty Manager, Hotel Management
Dear Aubrey,Thank you for taking the time to share your feedback from your visit to the Park Inn by Radisson Iloilo. We are delighted to read from your review that you had enjoyed your recent stay with us, and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Park Inn by Radisson Iloilo, I look forward to welcoming you back.Sincerely, Kristine Mae ParedesDuty ManagerPark Inn By Radisson Iloilo
by A verified traveler
Posted 27 Oct 2024
The hotel manager Gian and the front end staff were very helpful
Comment from Hotel Management
28 Oct 2024 by DM, Hotel Management
Your message is clear and warm! Here’s a slightly polished version for improved flow:Dear Benjamin,Greetings from Park Inn by Radisson Iloilo!Thank you for recognizing our Hotel Manager, Mr. Gian, and our front desk team! We’re thrilled to hear that they made your stay more enjoyable with their helpful service. We’ll be sure to pass along your kind words to them, and we look forward to welcoming you back soon for another great experience.Warm regards,Melissa MestidioDuty ManagerPark Inn by Radisson Iloilo
by A verified traveler
Posted 16 Oct 2024
Everything is OK. Unbelievable experience. Especially the hotel manager - GIAN and the rest of the front desk staff GOOD JOB!
Comment from Hotel Management
17 Oct 2024 by Kristine Mae T. Paredes - Duty Manager, Hotel Management
Thank you for your wonderful feedback! We’re delighted to hear that you had an unbelievable experience during your stay. Our hotel manager Gian and our front desk team truly appreciate your kind words—they work hard to ensure every guest feels welcome and valued.We look forward to welcoming you back for another great stay soon!Best Regards,Kristine Mae ParedesDuty ManagerPark Inn by Radisson Iloilo
by A verified traveler
Posted 16 Oct 2024
Its location and access to shopping and entertainment center. The hotel manager - Gian and the front desk staff was very helpfull.
Comment from Hotel Management
17 Oct 2024 by Kristine Mae T. Paredes - Duty Manager, Hotel Management
Dear Benjamin,Greetings from Park Inn by Radisson Iloilo!Thank you for sharing your feedback! We’re glad to hear that you enjoyed our location and found it convenient for shopping and entertainment. Our Hotel Manager Gian and our front desk team are thrilled to know they were able to assist you during your stay.We hope to welcome you back soon for another enjoyable experience!Sincerely,Kristine Mae ParedesDuty ManagerPark Inn by Radisson Iloilo
