Ratings based on 27 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Aug 2019
by A verified traveler
Posted 3 Aug 2019 on Hotels
by A verified traveler
Posted 22 Jul 2019
Good location at the heart of the city
by A verified traveler
Posted 4 Jul 2019
the towels were not in place during my stay and the tv and aircon remote controls were not functioning well. service with a smile inspires which i didnt experience much from the hotel staff.
by A verified traveler
Posted 20 Jun 2019
There is a really foul smell coming fron the bathroom. The tv remote is for another room.
by A verified traveler
Posted 14 Jun 2019 on Hotels
What I like about the hotel:
The room is spacious, so is the t&b.
They gave us yummy ensaymada as check out gift.
Hot and cold shower.
What needs improvement are:
No complimentary toothbrush. It would be helpful if the hotel can provide this, for instances when travellers forgot to bring one, just like in my daughter's case. We checked in around 9pm and still had to go out of the hotel and find a convenience store to buy a toothbrush.
No complimentary bottled water.
There is no foot rug. Imagine where to wipe your feet after taking a shower. Also, the shower curtain smells awful. Looks like it has not been washed for a long time.
Staff: It would be better if the staff has a ready smile to greet tired and weary guests and be warmer in receiving guests not that as if receiving guests is automated and routinary only.
by A verified traveler
Posted 20 May 2019
lack facilities
by A verified traveler
Posted 5 May 2019
Overall excellent service
by A verified traveler
Posted 7 Apr 2019
by A verified traveler from Kissimmee, us
Posted 6 Jan 2019
We were 3 to the room but sometimes we only got 2 bath towels, The walls are full of cracks in the room. Big damage to the wall in the hall. Sometimes hard to sleep because some people are very noisy in the hall. people at the desk were very helpful.
