Ratings based on 142 Verified Reviews
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Sep 2024
Stayed one night. Lovely room,great host and location.
Comment from Hotel Management
16 Sep 2024 by tbh, Hotel Management
Thank you for you high rating RegardsThe Black hat
by A verified traveler
Posted 1 Sep 2024
Great find! Lovely room, lovely staff and great location
Comment from Hotel Management
16 Sep 2024 by tbh, Hotel Management
Thank you RegardsThe Black hat
by A verified traveler
Amazing stay!
Posted 19 Aug 2024 on HotelsThe room was spotless and tastefully decorated, the bed was super comfy! The food was good and reasonably priced and the breakfast was amazing! All the staff were super friendly, would definitely stay there again!
Comment from Hotel Management
19 Aug 2024 by tbh, Hotel Management
Thank you for you kind review, hope to see you again soonRegards
by A verified traveler
Posted 17 Aug 2024 on Hotels
Comment from Hotel Management
19 Aug 2024 by tbh, Hotel Management
Thank youRegards
by A verified traveler
Posted 17 Aug 2024
Fan in bedroom was filthy. And the room was very hot. Breakfast was poor
Comment from Hotel Management
19 Aug 2024 by tbh, Hotel Management
Not to our usual standards as you can see from all our other reviews but thankyou for bringing this to our attention RegardsThe Black hat
by A verified traveler
Posted 12 Aug 2024
The room was clean & tidy.
Check in was easy & staff were really hlepful.
Ideal location for Ilkley.
Breakfast staff were really friendly, smiley & helpful.
Yorkshire hospitality at it's best.
Comment from Hotel Management
12 Aug 2024 by Tbh, Hotel Management
Thank you very much for your feedback. Hope to see you again soonRegardsThe Black Hat
by A verified traveler
Posted 8 Aug 2024 on Hotels
Comment from Hotel Management
12 Aug 2024 by TBH, Hotel Management
Thank youRegardsThe Black Hat
by A verified traveler
Posted 6 Aug 2024 on Hotels
Comment from Hotel Management
12 Aug 2024 by TBH, Hotel Management
Thank youRegardsThe Black Hat
by A verified traveler
Posted 4 Aug 2024 on Hotels
Comment from Hotel Management
5 Aug 2024 by Tbh, Hotel Management
Thank you for you high rating, hope to see you again soonRegardsThe Black Hat
by A verified traveler
Posted 14 Jul 2024 on Hotels
Stayed over night with friends after a wedding. Hotel is in an excellent location with comfy, clean rooms. Breakfast was very good
Comment from Hotel Management
15 Jul 2024 by tbh, Hotel Management
Thank you for your high reating please you enjoyed your saty with usregardsThe Black hat
