Ratings based on 45 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
by A verified traveler
Posted 7 Oct 2024
We were there for a family emergency my aunt passed away and we decided to stay there it was very convenient for us we liked the services that they have especially the laundry service we felt like at home thanks for the good service!
by A verified traveler from North Las Vegas
Posted 30 Mar 2024
Everyone was great and everything was good
by A verified traveler
Posted 6 Mar 2024
Muy buen lugar
by A verified traveler
Posted 26 Dec 2023
by A verified traveler
Posted 30 Nov 2023
Clean and safe.
by A verified traveler
Posted 10 Oct 2023
Me encanta el lugar muy amables habitaciones muy buenas en general
Comment from Hotel Management
21 Nov 2023 by Gran Plaza Hotel, Hotel Management
Agradecemos su comentario y nos alegra saber que tuvo el servicio deseado, seguimos trabajando y mejorando para brindarle la mejor experiencia.¡En Gran Plaza Hotel no encanta servirte!
by A verified traveler
Posted 3 Oct 2023 on Hotels
El hotel esta centrico y serca del zocalo.El hotel esta limpio. No tiene restaurante para comer. Solo una cafeteria el servicio es tardado y pesimo.Tiene que salir uno a comer fuera.
Comment from Hotel Management
21 Nov 2023 by Gran Plaza Hotel, Hotel Management
Agradecemos su comentario y le ofrecemos una disculpa por no tener el servicio deseado en la cafeteria.Seguimos trabajando y mejorando para darle el servicio que merece.¡En Gran Plaza Hotel nos encanta servirte!
by A verified traveler
Posted 1 Jul 2023
I checked in with my mother who uses a walking cane and she needed to walk to flights of stairs to get to the room. I did not like that the hotel is located in a plaza, which had store fronts of clothing, fabrics, ladies dresses, etc. on the main floor and the rooms were located directly above. The room itsThere is a small cafe located at the far end of the plaza that has a garden and an area to sit and enjoy a cup of coffee with a pastry.
Comment from Hotel Management
21 Nov 2023 by Gran Plaza Hotel, Hotel Management
Agredecemos su comentario, seguiremos trabajando para dar el servicio que se merece.¡En Gran Plaza Hotel nos encanta servirte!
by A verified traveler
Posted 20 Apr 2023
Door key and wifi didn’t work
Comment from Hotel Management
23 Jun 2023 by Gran Plaza Hotel, Hotel Management
Agradecemos su comentario.Lamentamos que en su hospaje tuviera problemas al acceder a la red wifi, esto pudo haber sido un problema directo desde la linea contratada ya que contamos con los megas suficientes para brindar un buen servicio de internet.Seguiremos trabjando para brindarle el mejor servicio.Nos encanta servirte.
