Ratings based on 899 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.5 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Jan 2025
by A verified traveler
Posted 2 Jan 2025
This is a great property . We stayed here for an overnight visit. Newer, clean place with super comfy beds & great staff.
by A verified traveler
Posted 29 Dec 2024
Excellent Hotel at a great price. Friendly staff. Quiet and relaxing atmosphere.
by A verified traveler
Posted 27 Dec 2024
Great location!
by A verified traveler
Posted 17 Dec 2024
The room smelled like sulfur. The setup of the room was nice, but the smell was very strong. When checking in I asked for water and was told it was only for Hilton Honors members, which we are. It was awkward. $75 fee for a pet is really steep for this hotel. I stayed at the Candlewood the following night and paid $10. I asked for a late checkout, we were in a strange situation where my daughter had a soccer tournament, and we could have games as late as 8pm, or be done by 5:45. A winter storm was happening and we were considering staying another night. The staff was not helpful in navigating that. I was told we could "hang out in the lobby." Then she said we could leave at 12:30, but were locked out of our room at 12 and had to be let in by staff, and were not allowed a key. The hotel was quite empty, and the staff was not helpful for our travel situation.
by A verified traveler
Posted 15 Dec 2024
by A verified traveler
Posted 10 Dec 2024
Great spot by the river, easy airport shuttle and clean rooms. The indoor pool was chilly and hot tub was barely warm but otherwise our stay was great. Staff was very friendly & responsive.
by A verified traveler
Posted 10 Dec 2024
by A verified traveler
Posted 5 Dec 2024
Our room was not cleaned prior to our arrival. The bed was made up nicely but I questioned if the sheets had even been changed. There was old, dried urine streaked down the front of the toilet and splattered on the floor around the toilet. There was dried toothpaste in the sink and counter.
by A verified traveler
Posted 26 Nov 2024
