Ratings based on 461 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Jan 2025
My family really enjoyed this hotel. The hotel has multiple for every member of the family to enjoy. My only one comment is that on Friday and Saturday we took part of the karaoke. It seemed that one of the staff members had friends there because everyone would sign up and our songs would take forever to show up, if they even showed up. She’d give preference to her friends. There was a group that showed up 30 minutes after we put in our songs and they sang before us. It definitely put a bad taste in how they run their activities giving preference to friends than guests. The one thing the hotel should try to include the tax and the service fee. Even though we do get the message that those will be charged separately. I’ve never seen a hotel in Peru. I even stayed at really prominent hotels. Peru charge me additional fees. Other than that, this place was amazing. I would definitely come back. The hotel is like a second home in which you wish to just stay there like Ica has so many things that you can visit and you don’t wanna miss anything in the hotel. We did had an enjoyable stay that was the only thing that we could have as a comment any type of mishap or any type of situation was easily solved by the hotel within minutes.
by A verified traveler from Stony Point
Posted 4 Jan 2025
It is a nice resort, clea with lots of amenities. The staff are very helpful and friendly
by A verified traveler from Spring
Posted 2 Jan 2025
by A verified traveler
Posted 2 Jan 2025
by A verified traveler
Posted 21 Dec 2024
Great property with a wide variety of activities: sand boarding, horseback riding, water slide, rock climbing wall, sport courts, and even an entire animal sanctuary. We enjoyed the multiple pools and the delicious food. Everything is well priced and the staff is so friendly. Property looks better in person than pictures.
by A verified traveler
Posted 13 Dec 2024
Los ambientes estan muy bien diseñados para compartirlo en familia y la atención del personal fue bastante detallista, definitivamente volvería.
by A verified traveler
Posted 4 Dec 2024
by A verified traveler
Posted 25 Nov 2024
Amazing
by A verified traveler
Posted 19 Nov 2024
Beautiful place
by A verified traveler from springfield
Posted 19 Nov 2024
Everything great except the lady at the front desk
