10/10 Excellent
Kenny
Traveled with family
Jan 14, 2025
Liked: Cleanliness, amenities, property conditions & facilities
My family really enjoyed this hotel. The hotel has multiple for every member of the family to enjoy. My only one comment is that on Friday and Saturday we took part of the karaoke. It seemed that one of the staff members had friends there because everyone would sign up and our songs would take forever to show up, if they even showed up. She’d give preference to her friends. There was a group that showed up 30 minutes after we put in our songs and they sang before us. It definitely put a bad taste in how they run their activities giving preference to friends than guests. The one thing the hotel should try to include the tax and the service fee. Even though we do get the message that those will be charged separately. I’ve never seen a hotel in Peru. I even stayed at really prominent hotels. Peru charge me additional fees. Other than that, this place was amazing. I would definitely come back. The hotel is like a second home in which you wish to just stay there like Ica has so many things that you can visit and you don’t wanna miss anything in the hotel. We did had an enjoyable stay that was the only thing that we could have as a comment any type of mishap or any type of situation was easily solved by the hotel within minutes.
Kenny
Stayed 1 night in Jan 2025
