Ratings based on 14 Verified Reviews

2.8 out of 5
50% of guests recommend
2.9 Room cleanliness
2.9 Service & staff
2.8 Room comfort
3.1 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler from Canada

Posted 10 Jan 2020
We spent 2 nights there (January 1st and 2nd 2020) No hot water. No water at all in the evening and early in the morning. In the morning, the restaurant was filled with dirty dishes from the night before. The place had a strong fish odor.
3 out of 5
by A verified traveler from Lima

This traveler left a rating score only Posted 6 Sep 2019
1 out of 5
by A verified traveler

Inconsistent hot water + loud music nights

Posted 14 Jun 2019 on Hotels
I have stayed 2 nights in a double room with private bathroom. I tried to have a shower 5 times during this 2-day stay, only once the water was hot so I could actually have a shower. For as much as I asked at the reception to fix it, the different ladies throughout my stay could not do much about it. One girl one night even checked other rooms for hot water but no success. I was like, tomorrow before breakfast then? She was like, no it won't work either, as a technician needs to come to "fix it" and he doesn't come early in the day. I was like, so this technician has to come everyday to turn on the hot water? She kind of said an uncertain "yes" just to brush it off. There was NO communication issues here as I can speak Spanish fluently. I think management purposefully turns off the water heater to save on costs Anyway inconsistent hot water seams to be an issue in Peru. If this is important for you make sure to find reviews that specifically mentions hot water was not an issue, otherwise you'll be having showers at room temperature which can vary from 7 to 20c (45F to 68F). Depending on altitude and season. Furthermore, they keep loud music palying until late at night with a super strong bass, at least past 1am. An this is by no mean a "party hostel". Keep in mind that most excursions leave at 7am!! Considering the 45$ / night in June, I don't think it's worth the money as you have no peace/quite time nor hot water when you’re back from your day excursion.
4 out of 5
by A verified traveler from Madison wi

This traveler left a rating score only Posted 19 May 2019 on Orbitz
4 out of 5
by A verified traveler

Very friendly

Posted 20 Jan 2019 on Hotels
We had amazing help from one of the waitresses (Aliza) to book a great private wine/pisco tour, as well as help with storing our bags since we had an early checkout but our bus was an overnight. The private room was comfortable. The only complaint was that a lot of people were having a lot of fun very late into the evening at the adjoined bar. Good for them! But not the best for sleep.
5 out of 5
by A verified traveler

Posted 16 Aug 2018
Good accomidation, clean, quiet, considerate and comfortable bed.
4 out of 5
by A verified traveler

Posted 3 Mar 2020 on Hotels
Overall it was really good, just no air conditioning
4 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Posted 8 Jan 2018 on Hotels
Lo malo: Entrando al baño había bichos desagradables y sólo dejaron una toalla y 2 pequeños jabones en el baño. El desayuno que te dan aunque es rico pero pequeño. Lo bueno: tiene una ubicación excelente y buen servicio. Todos muy atentos y amables.
Comment from Hotel Management
12 Jan 2018 by La Administracion, Hotel Management
agradecemos mucho el comentario nos ayuda a superarnos y seguir trabajando para brindarles un mejor servicio saludos.
3 out of 5
by Javier from Costa Rica

Estancia en Sand and Lake ICA, PERÚ

Posted 31 Mar 2016 on Hotels
Al llegar al hotel nos indicaron que la reservación no se encontraba en el sistema, que nunca les llegó una notificación por parte de Hoteles.com por lo que tuvimos que elegir una habituación mucho más cara y que no se ajustaba a lo que se había indicado en la reservación que se hizo en hoteles.com
1 out of 5
by A verified traveler from JAPAN

泊まれなかった

Posted 3 Mar 2016
Pros: スタッフの対応もあまり良くない
Cons: wブッキングならそれなりの対応が必要
Location: 泊まらないので不明
予約当日、ホテルに到着してチェックインしようとしたが部屋が無いため他のホテルを紹介され泊まったがそのホテルも良くなかった