Ratings based on 30 Verified Reviews
3.8 Room cleanliness
4.0 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Bad timing
Posted 1 Dec 2020 on HotelsThe hotel clearly wasn't ready for us since Peru was just opening to tourists. The room was sandy and not in great shape. We ended up going to another hotel.
by A verified traveler from San Diego
Posted 3 Jan 2020
Its a nice cute & well located hotel. Jesus at reception is amazingly incredible & very helpful with whatever you may need. My only issue with the room was no A/C. This is never good in a desert. Even at night. I lived & i did go to sleep almost immediately from exhaustion. Other than that i I definitely recommend for the price. Especially if you're staying 1 night only as we did.
by A verified traveler
Posted 4 Dec 2019
Pool was out of order and in a construction zone, the room was full of mosquitoes, the hotel overall was run down. Wouldn't recommend. The mattress was okay.
Comment from Hotel Management
23 Dec 2019 by Jesus, Hotel Management
Desde ya gracias por su comentario, efectivamente la municipalidad esta haciendo obras y cambios de tuberías y los mosquitos es propio de la zona por el agua del Oasis.
Saludos Cordiales
by A verified traveler
Great Stay
Posted 29 Jul 2019 on HotelsCheck in was very easy and front desk staff was very friendly. Room was very large and clean. Same with bathroom. Breakfast was very nice - fresh squeezed juice, made to order eggs, coffee, and bread/jam. Offered free luggage storage and close to everything!
Comment from Hotel Management
21 Aug 2019 by Jesús, Hotel Management
"Muchas gracias por dejar un comentario sobre nuestro hospedaje. Nos encanta escuchar que les gustó el desayuno."gracias por su comentarios,
by A verified traveler from PA
Posted 26 Jul 2019
Although the listing says there is a pool accessible this is not the case! Like most tourist hotels in Peru the service is much better than the property. We had a good stay but the price was too high for what the property had to offer.
Comment from Hotel Management
19 Aug 2019 by Jesús, Hotel Management
"We are very sorry that the size and layout of our rooms would not like it. We are a small family-run bedroom and breakfast and we cannot offer the services of a hotel.
by A verified traveler
Oasis stay
Posted 26 Jun 2019 on HotelsAmazing place, close to everything. Staff very friendly and helpfull. Amazing 'buggy tour ran by them as well.
Comment from Hotel Management
9 Jul 2019 by Claudia, Hotel Management
Gracias por dejar su comentario sobre nuestro hospedaje.
Saludos.
by A verified traveler
Posted 14 Jun 2019 on Hotels
Very nice place. Customer service was great. I asked for a 2nd pillow and cup of hot water. Both were brought to my room immediately
Comment from Hotel Management
22 Jun 2019 by Jesús, Hotel Management
Gustosos de haberla atendido y hacer que su estadía por Ica sea agradable...
Muy agradecidos.
Recepción.
by A verified traveler
Posted 27 Dec 2018
Very kind nice staffs.
They worked hard to help with mosquitoes.
Comment from Hotel Management
10 Jul 2019 by Jesús, Hotel Management
Thank you for leaving a comment about our lodging and for the proximity to the Oasis, there are mosquito bugs.
Recommended
for Everyoneby A verified traveler from san diego CA
Close to oasis
Posted 29 Jun 2018Issues with CC processing of payment but worked at the end. Room really really small for 4 people but the staff was great and accomadated us for early breakfast because of a tour we were taking really early in the morning! Overall would recommend.
Comment from Hotel Management
17 Jul 2018 by Recepción, Hotel Management
Thank you for your comment, that allows us to improve to provide better care and comfort. regards.
by A verified traveler
Huacachina with tours
Posted 23 Feb 2018 on HotelsWe rented a car at the airport and drove to this resort. They waited for us to get there since we arrived late. They provided breakfast and had amazing dinner options. Also had drink in refrigerators and laundry services where everything was charged to the room.
We had an idea of what we wanted to do, but the host Kenji/Jesus gave us all the options we were looking for and scheduled it for us. We went to Islas Ballestras in a bus (poor mans galapagos) and sand dunes and sand boarding, city tour, winery tour and we just paid at the end.
Pool option available at no extra charge.
Our room was a little warm, while the hallways were cool. They did provide a vertical fan for us.
Comment from Hotel Management
30 Jul 2018 by Jesus, Hotel Management
Thank you for your comment, that allows us to improve to provide better care and comfort. regards.
