Ratings based on 356 Verified Reviews
4.1 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Aug 2024
Overall good
by A verified traveler from Superior
Posted 22 May 2024
by A verified traveler
Great place to stay!
Posted 25 Jan 2024 on HotelsThe stay was wonderful. The customer service is spectacular and a lot of people spoke english. Their hot springs are immaculate and provide you with a spa like experience. Although they don’t sand springs at the property they provide shuttle that take you there and back.
The pillows are a bit uncomfortable and the store doesn’t really have any heatable food. We had to walk to the nearest convenience store which was about a 10 minute walk.
by A verified traveler
Posted 11 Oct 2023
👍
by A verified traveler
Ibusiki Royal Hotel Stay
Posted 29 May 2023 on HotelsWe loved the views and customer service! However, we were not told that we needed to make reservations for dinner at least 24hours prior to arrival. We had to go somewhere else to have dinner. We couldn't use the pool because they told us that is was only for summer time, but we were there in May, and it was already hot, and the weather was perfect for a splash in the pool.
by A verified traveler
Posted 19 Apr 2021
This place was way better than expected! The public onsen was nice and the english speaking staff made such a difference! They were very friendly and the views were amazing. We didnt use the shuttle service but we wish we had because parking was tough. So I recommend to take advantage of there free shuttle! Also the beach is so beautiful right next to the hotel.
by A verified traveler
Posted 27 Dec 2020 on Hotels
by A verified traveler
Japanese resort hotel with a tiny western service
Posted 18 Aug 2020 on HotelsThe hotel has a very good location at the beach. The hotel is an 80's building. The room was very clean. There is just one elevator, which leads to long waiting time. The outside pool is very good for kids but as it is very shallow no swimming options for adults. The hotel onsen is okay.
The city is a 10 minute drive away. The nearest combini - Lawson - is a 3 minute drive away. The hotel offers breakfast and dinner option - Japanese food. Currently, the hotel has no bar to have a cocktail or wine in the evening. There is no ice cube service machine, they have to be purchased at the front desk which is very usual for this high price level hotel.
Breakfast is Japanese buffet style - almost no western breakfast food options. No toast nor butter was available.
In generell is to say a good hotel in an very good location and if you are Japanese and just like staying in a hotel - it is very good. If you are an active foreigner who wants a mix between Japanese and western style there are maybe better price option accommodations nearby. There is still a big area for improvements to attract western customers. Foreign employees were able to speak English but always started to speak Japanese first.
by A verified traveler
Excellent Service
Posted 1 Mar 2020 on HotelsStaff service is excellent.
by A verified traveler from HK
Posted 19 Feb 2020
The room is so smelly! The parking lot is very close to the hotel.
