Ratings based on 972 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Oct 2024
All good
Comment from Hotel Management
23 Oct 2024 by Pepa Kauffmann - Assistant Hotel Manager, Hotel Management
Dear Adham,Thank you for your feedback! We're glad to hear everything is good. If there's anything specific you'd like to share or if you have any questions, feel free to let us know!Kind regards,Pepa KauffmannAssistant Hotel Manager
by A verified traveler
Posted 17 Oct 2024
Wasn’t worth the money ,Beds were terrible.Over priced and you can hear everyone around you even without concerts going on .
Comment from Hotel Management
23 Oct 2024 by Pepa Kauffmann - Assistant Hotel Manager, Hotel Management
Dear Edward,Thank you for sharing your feedback. We're sorry to hear that your stay did not meet your expectations and that the beds and noise levels affected your experience. We aim to provide a comfortable and enjoyable environment for all our guests, and your comments will help us address these issues. We appreciate your input and hope to have the chance to improve your experience in the future.Best regards,Pepa KauffmannAssistant Hotel Manager
by A verified traveler
Posted 13 Oct 2024
I’m from America and there was no adapter for me to charge my phone nor my laptop they asked me to pay $60 plus u have to pay to hangout by the pool overall great staff super clean.
Comment from Hotel Management
23 Oct 2024 by Pepa Kauffmann - Assistant Hotel Manager, Hotel Management
Dear Annie,Thank you for your feedback! We're glad to hear you found our staff friendly and the place clean. We apologize for the inconvenience regarding the adapter and pool fees. Your comments are valuable, and we’ll work on improving these aspects for our guests. We hope to welcome you back for a better experience!Best regards,Pepa KauffmannAssistant Hotel Manager
by A verified traveler
Posted 13 Oct 2024
I’ve stayed here before and thoroughly enjoyed it. The place seems outdated a little. It’s been five years and five years later it’s still the same. Although I really enjoyed myself, I may stay somewhere else for future- for the money I think someplace newer.
Comment from Hotel Management
13 Oct 2024 by Online Reputation Sr. Advisor , Hotel Management
Dear Jessie,Thank you for your feedback!We appreciate your loyalty and are glad to hear you enjoyed your stay with us.We understand your concerns about the property feeling a bit outdated, and we are continuously working on improvements to enhance our guests' experiences. We hope to welcome you back in the future!Kind regards,Rachele Bertolazzi
by A verified traveler
Posted 10 Oct 2024
My son and his friends had a great stay at Ushuaia! Wonderful to make sure they had a safe place to go back to after David G at Hi.
Comment from Hotel Management
11 Oct 2024 by Online Reputation Sr. Advisor , Hotel Management
Dear Karen,Thank you for your review!We’re thrilled to hear that your son and his friends had a great stay at Ushuaïa.Ensuring our guests have a safe and enjoyable experience is our top priority, especially after an exciting night at David Guetta at Hi.We hope to welcome them back for another unforgettable stay soon!Kind regards,Rachele Bertolazzi
by A verified traveler
Posted 10 Oct 2024
Comment from Hotel Management
11 Oct 2024 by Online Reputation Sr. Advisor , Hotel Management
Dear Pouya,We’re thankful for your positive feedback.We can't wait to have you with us again soon!Best regards,Rachele Bertolazzi
by A verified traveler
Posted 6 Oct 2024
N/a
Comment from Hotel Management
7 Oct 2024 by Online Reputation Sr. Advisor , Hotel Management
Estimado Jorge,Muchas gracias por su reseña.Esperamos volver a recibirle muy pronto.Saludos cordiales,Rachele Bertolazzi
by A verified traveler
Posted 2 Oct 2024
This hotel is very expensive. Come prepared. The staff is helpful and the resort has everything you need if you can afford it. The standard rooms are decent, amazing bath products Robe, complimentary flip flops and close proximity to the club or across the street from Hi Ibiza. The big clubs are packed and oversold, so opt for VIP for more space. A 20 minute €30 Taxi can take you to the Marina area which is cute and charming. I didn’t see anything cute and charming around the resort which is not to far from the airport(€20-30 Taxi) area looked industrial. The resort itself is nice if you don’t plan on leaving.
Comment from Hotel Management
3 Oct 2024 by Online Reputation Sr. Advisor , Hotel Management
Dear Rebecca,Thank you for sharing your feedback!We're glad to hear that you found our staff helpful and enjoyed the amenities and proximity to the clubs.We understand that the prices may seem high, but we strive to reflect the quality of the experience we offer to our guests.Your insights about the local area and transportation are also very helpful, and we appreciate your tips for future visitors.We hope to welcome you back soon for another great stay!Kind regards,Rachele Bertolazzi
by A verified traveler
Posted 1 Oct 2024
Comment from Hotel Management
1 Oct 2024 by Online Reputation Sr. Advisor , Hotel Management
Dear Samr,Thank you for your feedback.We regret that your stay did not fully meet your expectations.If you would like to provide us more details, please feel free to reach out directly.We hope you will give us the possibility to welcome you back in the future.Best regards,Rachele Bertolazzi
by A verified traveler
Posted 30 Sep 2024
Comment from Hotel Management
30 Sep 2024 by Online Reputation Sr. Advisor , Hotel Management
Dear Albert,Thank you very much for rating your experience.We can't wait to welcome you back soon!Best regards,Rachele Bertolazzi
