Ratings based on 65 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Aug 2024
The staff were friendly and extremely friendly.
The only problem was a staff member in the pool side restaurant who worked on the Thursday 23rd Aug who was extremely rude.
Comment from Hotel Management
6 Sep 2024 by Marvell Club Hotel & Apartments., Hotel Management
Thank you for your feedback, and we sincerely apologize if one of our staff members appeared to be rude. We hope to see you again in the future.
by A verified traveler
Posted 15 Jul 2024
Cleanest hotel I’ve ever stayed in. Rooms were modern, clean, spacious, quiet, comfortable. Pool area fantastic, lovely lifeguard. Only downside was not much choice for lunch and drinks way too overpriced and even had to pay for water. (Thank god for the onsite shop and fridge in room)
Comment from Hotel Management
26 Aug 2024 by Marvell Club Hotel & Apartments., Hotel Management
Hello!Thank you for taking the time to share your experience at Marvell Club Hotel & Apartments. We are very happy to hear that you enjoyed the cleanliness, modernity, and comfort of our rooms, as well as our fantastic pool area and the lifeguard’s attention.We’re sorry to hear that you didn’t find enough variety in our lunch menu and that the drink prices didn’t meet your expectations. We appreciate your feedback and will work on improving these aspects to provide a more satisfying experience for our guests.We hope to have the opportunity to welcome you back in the future.Best regards,
by A verified traveler
Posted 15 Jun 2024 on Hotels
by A verified traveler
Posted 25 Jul 2023
Didn't love this place. The location was bad. There was no old-world Spanish charm in the neighborhood surrounding this hotel. It was like being in a low-rent tourist spot in Jamaica. It was also very far away from any real action or attractions. There were no taxis, and it was difficult getting there.
by A verified traveler
Posted 9 May 2023
by A verified traveler
Posted 7 May 2023
by A verified traveler
Posted 27 Jul 2019 on Hotels
The hotel is lovely rooms very nice lovely kids pool only downfall to the hotel was the food in the evening we had to pay to eat out every night as me my son and grandson couldn’t eat the food as it was awful I did ask on the first night coukd I have a refund and just pay for bed and breakfast but they weren’t very helpful then I asked could we eat by the pool bar instead of having the evening meal and they said no, so I paid for evening meal which we didn’t have and had to pay to eat out every lunch time night , other than that the hotel is lovely would recommend to just have breakfast there.
by A verified traveler
Posted 7 Jul 2019 on Hotels
by A verified traveler
Posted 12 Jun 2019 on Hotels
by A verified traveler
Posted 11 May 2019
Lovely staff and the hotel was very clean. Would stay again
Comment from Hotel Management
14 May 2019 by Ana Torres , Head reception, Hotel Management
Hello , thank you very much , we hope to see you in the future.!!
Regards
