Ratings based on 188 Verified Reviews
4.0 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
My wife got stuck in the bathroom due to a faulty door.
It took over an hour of me harassing the hotel staff to get maintenance that was dealing with a broken elevator.
I pointed out no one was actually in the elevator, and in the event of a fire, my wife would be trapped.
The manager was dismissive and didn’t care.
The man at the desk was sympathetic but obviously not able to override his boss.
Eventually a man came and broke the door and the frame to get her out.
Whilst we was given a new room, no compensation or upgrade was offered despite the hotel being less than capacity.
Everything else was fine. Good food, drink, clean and staff good at other times. Comfortable facilities and decent pool.
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 1 Nov 2024
by A verified traveler
Posted 29 Oct 2024
We were a bit sceptical about the hotel after reading reviews about the food and rooms. We stayed six nights and upgraded to all inclusive. It was myself, my 14 year old and my 11 year old. The hotel is located in a small quiet bay where you can walk to restaurants and shops where you can potter about. The all inclusive food had a great selection with plenty of fresh meats, fruits and salads. The snack bar served fresh food throughout the afternoon. The room was clean and the beds comfortable, the hairdryer in the room was faulty when we got there and was quickly replaced. We throughly enjoyed our break. All the staff were friendly and helpful and we can not fault any of them. I would definitely come back.
by A verified traveler
Posted 25 Oct 2024
Good food very clean and comfy rooms
by A verified traveler
Posted 20 Oct 2024
by A verified traveler
Posted 15 Oct 2024
Wonderful hotel and the location being so close to the sea was perfect!
by A verified traveler
Posted 12 Oct 2024
Great food , great staff , great rooms . 5 star at every point
by A verified traveler
Posted 10 Oct 2024
Wish pool was warmer and hot tub in property and all inclusive finish at 11
by A verified traveler
Posted 7 Oct 2024
Great Hotel, Amazing Stuff, Amazing Food!!!Beautiful location.
Comment from Hotel Management
9 Oct 2024 by Smaranda S. - Duty manager, Hotel Management
Dear Daniel,Thank you so much for your fantastic review! We're thrilled to hear that you had such a wonderful experience and enjoyed our hotel's location, the food, and especially our amazing staff. Your kind words mean a lot to us, and we hope to welcome you back for another memorable stay soon!Warm regards
