Ratings based on 74 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Aug 2024
The property is a little dated, but is very reasonable for the price we paid. Breakfast staff worked very hard and were very efficient. Front Desk staff were polite and helpful, especially Waleed, who speaks perfect English. The staff at the Bar was also very efficient despite working on his own whilst we were there. Our only dissatisfaction is with the cleaning staff. Rooms are not well cleaned. Sand on the balcony from our first day was not even swept throughout our 5-night stay there. Linen was also not changed during this entire 5 nights. We would have expected linen to be changed after every 2 or 3 nights. Location is a bit far off from everything, so you will really need your own transport in order to stay here.
by A verified traveler
Needs work
Posted 18 Jul 2024 on HotelsNot the cleanest place. Old. Dusty. Very run down. Cracked and frayed furniture upholstery. Not a single bottle of hand sanitizer in the dining hall. But excellent location, gorgeous sea views.
by A verified traveler
Posted 29 Jun 2024
The Grupotel hotel is located north of Ibiza it's about 50 minutes away from the airport. To get around you really need a car or taking a taxi. If you are looking to party this is not the area..it is mostly for someone who wants to relax, have peace and tranquility. The hotel is very close to the beach five steps away beautiful clear crystal water. The hotel offers umbrella if needed, there are small stores close by and a restaurant. The breakfast is very delicious in the hotel and the staff is tremendously friendly and approachable.
The airline lost my luggage and the staff was very very kind to assist me in getting what I needed. I would like to thank the front staff and the housekeeping staff ( Soraya, Judith, Diago, Lorenzo, Suzanne) for their kindness.
by A verified traveler
Posted 3 Oct 2023 on Hotels
by A verified traveler
Posted 10 Sep 2023 on Hotels
by A verified traveler
Posted 31 Aug 2023
by A verified traveler
Posted 14 Aug 2023
I faced several issues during my stay. This was riased with management, unfortunately, no one has got back to me. This is appalling and poor management
by A verified traveler
Great place to unwind and enjoy beach!
Posted 28 Jul 2023 on HotelsStaff was friendly, hotel location and beach was fantastic for what we were looking for which was to relax and be away from hustle and bustle. The beach and cove its located in is absolutely beautiful. Hotel itself was ok, clean and comfortable overall. Our sofa was ripped, and would have like AC to work a little better, but other than that it was good. The only trade off to beauty of location is the distance to Ibiza Town and tours. Other than that, great place to relax by beach.
by A verified traveler
3 night chill
Posted 18 Jun 2023 on HotelsLovely little beach resort.
by A verified traveler
Posted 5 Jun 2023
Me and my partner stayed for 4 nights. Absolutely stunning location, cant beat it if you dont mind getting a taxi or bus to the other areas on the island. Bus and taxi is about a 20 minute ride to the old town, have to catch a second bus from eulalia but the journey and scenery is beautiful. Breakfast included which is a fairly decent variety every morning. The staff are excepttionally friendly and helpful. Coctails arnt the best att he bar but you can pop over to any one of the amazing resteraunts on the beach walk or even next door to the dream hotel bar. Toom and Hotel itself is a little bit outdated but very very clean every day, for what you are paying for its not bad to be honest .. we didnt spend any time in the hotel room tbh we booked a sea front view which was absolutely breathtaking views, this location is like being transported into a postcard, best holiday we have both been on ever. Loved it, didnt want to leave !!!.. ps. Dont pay for a sun lounger and shade on the beach, use the hotel loungers or buy an umbrella from the local shop and dave money. The local supermarket also sell everything you will need. Ibiza in general in the old town can be quite expensive so just be careful with your budget and you will have an amazing time !!!!
