Ratings based on 7 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Aug 2019
by A verified traveler from Lagos
Posted 6 Jul 2019
A quintessential property and love to be there again anytime soon.
by A verified traveler
Posted 9 Jun 2019 on Hotels
Comment from Hotel Management
10 Jun 2019 by Billion, Hotel Management
Thank you for your Feedback ma'am
We highly appreciate your feedback as it assists us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It's our goal to retain you as a satisfied customer and will hope to serve you again in the future.
Warm regards,
Billion
Guest Relations Officer
by A verified traveler
Posted 28 May 2019 on Hotels
Dinner service and attitude of restaurant attendants were very poor. Other services were satisfactory.
by A verified traveler
Posted 7 Apr 2019
The swimming pool and swimming pool area should be lifted up (modernized)
Comment from Hotel Management
30 Apr 2019 by Billion, Hotel Management
Good day sir/ma,
Hope this message meets you well.
We at Golden Tulip Ibadan thank you for taking this time to communicate to us why our service outlet did not meet your expectations. We sincerely apologize for any inconvenience these issues on your stay may have caused you. It is heartwarming to hear that and property is appreciated.
Thank you also for helping to put a review through to Expedia.
You are correct, after further review that our swimming pool might appear like it needed an upgrade. We are working to proffer a solution to this issue by providing more pool area fixtures.
In addition, we will further evaluate how we can prevent this problem from occurring again in the future.
Please accept our sincerest apologies for any inconvenience this might have caused you. Again, we highly appreciate your feedback as it assists us in becoming better at what we do. As with any business like ours, the greatest advertising we can have is word of mouth from a satisfied customer. It's our goal to retain you as a satisfied customer and will hope to serve you again in the future.
Warm regards,
Billion
Guest Relations Officer
by A verified traveler
Posted 2 Apr 2019 on Orbitz
Front Desk did not know about Orbitz. I had to wait at front desk for an hour because they did not have my reservation. I finally had to call Orbitz to speak with the front desk and send my payment confirmation.
by A verified traveler from New york
Terrible management staff
Posted 10 Aug 2018 on HotelsTerrible and inept staff. Very disorganized and unstructured management.
Comment from Hotel Management
25 Sep 2018 by FREEMAN, Hotel Management
Good day sir,
Hope this message meets you well
We are sorry you had an unpleasant stay with us, and your message has been communicated to the management and we promise that adjustments are being made as we speak.
Thank you for choosing Golden Tulip Ibadan.
