Ratings based on 12 Verified Reviews
4.2 Room cleanliness
4.6 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Good but expensive
Posted 17 Aug 2021 on HotelsIt is located in good area and very clean. Good staff. The hot water for showers is not hot at all.
Breakfast is good. The table lamps are not working. No hand towel. No soap for washing hands.
The kitchen food is very tasty. The driking water is expensive.
You have to pay to iron your clothes. Ironic board without iron.
Comment from Hotel Management
17 Aug 2021 by jamal, Hotel Management
Greetings from Capitalinn plus Hotel, Thanks for the feedback we really appreciate and we promised to work on the complains and we ensure better experience for you on your next visit .Thanks
by A verified traveler
Posted 8 Nov 2019
Comment from Hotel Management
21 Nov 2019 by reservations, Hotel Management
Thanks for the compliment ,hope to accommodate you again.
by A verified traveler
Posted 12 Oct 2019 on Hotels
by A verified traveler from Malvern, Pa.
Posted 1 Sep 2019
The hotel is professionally managed with staffs that are polite, respectful, and professional. The manager, Jamal, is friendly and courteous. The staffs are highly-trained professionals and are helpful. My few complaints were handled in a titmanner.
Comment from Hotel Management
20 Sep 2019 by Capital INN, Hotel Management
Thanks for the review sir and we really appreciate your stay at the hotel.we hope to serve you better when next you visit.
Kind regards to your love ones
by A verified traveler
Posted 26 May 2019 on Hotels
Comment from Hotel Management
25 Jul 2019 by Olajide Jamal , Hotel Management
Greetings from Capital Inn Plus.
We are so glad to accommodate you and we are looking forward to have you again and we also hope to serve you better than the last time when next you visit.
Best Regards.
Olajide Jamal,
Reservation Officer,
07033128829.
by A verified traveler from Ghana
Posted 22 Apr 2019
There was no available room, i was stranded for hours without any recourse to me. This is a terrible service from both the hotel and expedia.
Comment from Hotel Management
12 May 2019 by Capital INN, Hotel Management
we sincerely apologize for that,we are sorry for the inconvenience ,we hope to make it up to you next time you visit,
by A verified traveler
Capital Inn Experience
Posted 11 Mar 2019 on HotelsCapital INN is a relatively cool place to stay with their touch of professionalism in how they maintain their rooms. Very cozy rooms with full working facilities.
Comment from Hotel Management
14 Mar 2019 by Management, Hotel Management
Thank you for your amazing feedback. We hope to serve you better than your last time with us.
by A verified traveler
Posted 1 Jan 2019
Comment from Hotel Management
4 Feb 2019 by Capital Inn, Hotel Management
Thanks for your review.
by A verified traveler from Ibadan
Posted 14 Jul 2018
The staffs are always willing to give there best, The Receptionist was amazing and helpful. Good job Taiwo and Kenny. It’s was a nice stay, but I think the hotel should fix there Jaccuzi, so that there customer will enjoy what they have paid for.
Comment from Hotel Management
18 Jul 2018 by ANN, Hotel Management
Thank you Sammy
We will work on this and look forward to serving you better
Recommended
for Everyoneby A verified traveler
Nice hotel..
Posted 8 Dec 2017Very great . I love the hotel and it's very clean.
Comment from Hotel Management
6 Jan 2018 by ANN, Hotel Management
We look forward to receiving and serving you better.
Happy New Year
