Ratings based on 15 Verified Reviews
3.0 Room cleanliness
3.3 Service & staff
3.3 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Edmonton
Posted 21 Jun 2024
No internet when i was there
Comment from Hotel Management
5 Nov 2024 by rm, Hotel Management
Good day!Thank you for visiting Bakasyunan Resort and Conference Center ZambalesWe appreciate your feedback and we will make sure to provide you our best service and facilities that we have.All your comments and feedbacks are important to us to help us improve our facilities and services.Thank you very much.
by A verified traveler
Posted 25 Aug 2022
Very small room (had a room with 2 full size beds). There were dust balls on the floor. Bathroom is very small with shower and toilet in one space.
Comment from Hotel Management
5 Nov 2024 by rm, Hotel Management
Good day!Thank you for visiting Bakasyunan Resort and Conference Center ZambalesWe appreciate your feedback and we will make sure to provide you our best service and facilities that we have.All your comments and feedbacks are important to us to help us improve our facilities and services.Thank you very much.
by A verified traveler
Posted 29 Oct 2021
Comment from Hotel Management
5 Nov 2024 by Sotaro, Hotel Management
Good day!Thank you for visiting Bakasyunan Resort and Conference Center ZambalesWe appreciate your feedback and we will make sure to provide you our best service and facilities that we have.All your comments and feedbacks are important to us to help us improve our facilities and services.Thank you very much.
by A verified traveler
Posted 26 Nov 2020
Location was good. We arrived at 8:30. All gates were closed. Guard finally came and opened the gate. No one in front gate. Guard got a key to the smallest room even though we had paid for a much bigger room. I don’t think they had record of us. In morning I asked about breakfast they said we had to order in advance. They said since I paid on Expedia they couldn’t do anything. Chaos
by A verified traveler
Do not stay here.
Posted 11 Mar 2020 on HotelsI reserved for a room with a queen size bed. When I got there, the room did not have the bed requested. They gave the option of putting together 2 full size beds and charged us additional 1000 pesos per night. There is no refund so we had to take the offer. This leaves us to believe the company is not truthful and cannot be trusted. The rooms were subpar for foreign tourists standards.
During breakfast, I requested for juice. They offered powdered or Rang. Geez, it is in the tropics where fresh fruits are readily available. I think they can and should offer more than powdered juice.
I definitely will not be coming back.
by A verified traveler
Posted 11 Nov 2019
Landscape Is nice for picture taking, the aircon Is noisy and the sink Is blocked
by A verified traveler
Posted 26 Jun 2019
We upgraded our room to private double, Expedia shows that we we'll be given a queen bed but what we used was a single bed. On our second day, we ordered grilled pork for dinner but we were served fried pork! Housekeeping knocked on our door when we were sleeping around 9PM. Very terrible experience with the staff. Amenities were all in good condition tho.
by A verified traveler
Posted 25 Jan 2019
At least staffs are helpful.
I think in general , management and staffs needs more lesson in hospitality mansgemrnt...the buildings and structures etc..seems to address high school excursions groups..
by A verified traveler from Oceanside, California
Posted 8 Jan 2019
Lay out of the resort is ok... Rooms should be equipped well like the basic stuff for foreigner...For breakfast at their Cantina , its unbelievable that they runout of coffee n bread at 0730 am...
by A verified traveler
Posted 29 Dec 2018
Not highly recommended for foreigner standard /poor. So inconvenient , poor service...
