Ratings based on 478 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Aug 2024 on Hotels
Comment from Hotel Management
28 Aug 2024 by Team Leonardo Hotel IJmuiden Seaport Beach, Hotel Management
We're sorry to hear that your experience didn't meet your expectations. Your feedback is valuable to us, so please let us know how we could have made your stay better.
by A verified traveler
Posted 28 Jul 2024 on Hotels
Great views. Close to the beach. Across the jetty from the Cruise terminal. Good hotel. We would stay there again.
by A verified traveler
Posted 24 Jul 2024
The Hotel Leonardo Hotel IJmuiden Seaport Beach was a bit out of the way unless you are leaving from the cruise port. That being said, the staff were all wonderful and accommodating, easy to work with and always with a smile. The waiters and the dining room Manager were friendly and easy to speak to. Everyone was very informed about the area and options available, unfortunately unless you rent a car, there were not many. We only stayed one night, before our cruise departure so we had a lovely relaxing night on the patio overlooking the boat harbor. Our rooms were clean, spacious and well stocked. The walls are thick enough, you cannot hear the neighbors and the included breakfast was wonderful and fresh. We would stay there again any time our cruise leaves from that port.
Comment from Hotel Management
26 Jul 2024 by Team Leonardo Hotel IJmuiden Seaport Beach, Hotel Management
Dear Cathy,Thank you for your detailed review of your recent stay with us. We are delighted to hear that you found our staff to be wonderful and accommodating, and that you enjoyed your relaxing night on the patio overlooking the boat harbor. We are glad you found your clean, spacious room well stocked, and enjoyed the wonderful and fresh breakfast. We appreciate your feedback regarding the location and transportation options. Should your travels bring you back to IJmuiden for another cruise departure, we would love to welcome you back to Leonardo Hotel IJmuiden Seaport Beach.Warm regards,Team Leonardo Hotel IJmuiden Seaport Beach
by A verified traveler
Great place but the beach
Posted 22 Jul 2024 on HotelsThis was a great stay with family. They had a big kiss playroom with games and toys when it was raining, they let us book a private family session in the sauna which was great and the breakfast was lovely. The staff were very friendly. Thank you!
Comment from Hotel Management
24 Jul 2024 by Team Leonardo Hotel IJmuiden Seaport Beach, Hotel Management
Dear Dan,We are thrilled to hear that you had a great stay with your family at our hotel. It's wonderful to know that you enjoyed the kids' playroom, private family sauna session, lovely breakfast, and the friendly service from our staff. Thank you for choosing to stay with us, and we hope to welcome you back for another fantastic experience in the future!Warm regards,Team Leonardo Hotel IJmuiden Seaport Beach
by A verified traveler
Posted 21 Jul 2024
It is near the cruise terminal.
Comment from Hotel Management
24 Jul 2024 by Team Leonardo Hotel IJmuiden Seaport Beach, Hotel Management
Dear David C,Thank you for sharing your review. We are pleased to hear that you found our hotel conveniently located near the cruise terminal. We hope you had a pleasant stay and we look forward to welcoming you back in the future.Warm regards,Team Leonardo Hotel IJmuiden Seaport Beach
by A verified traveler
Posted 15 Jul 2024
Leonardo hotel is a typical seaside hotel. The lobby is nice and the staff friendly. The rooms are a bit tired and could be cleaner. My ice bucket was dirty and the floor was sandy, clearly not properly cleaned before our arrival. We also did not get daily housekeeping, which is ok, but should have been advised at booking, or from the front desk at checkin. Not much around the area, and no places to eat unless you take transportation to another area. I probably won’t stay here again.
Comment from Hotel Management
15 Jul 2024 by Leonardo hotel IJmuiden, Hotel Management
Dear Jeanne,Thank you for sharing your feedback with us. We apologize for the inconvenience you experienced with our housekeeping. We will address this issues immediately to ensure a better experience for our guests in the future. Your input is valuable to us, and we appreciate you bringing these matters to our attention.Warm regards,Team Leonardo Hotel IJmuiden Seaport Beach.
by A verified traveler
Posted 8 Jul 2024 on Hotels
Comment from Hotel Management
13 Jul 2024 by Team Leonardo Hotel IJmuiden Seaport Beach, Hotel Management
Thank you so much for your review! We're thrilled to hear that you enjoyed your experience with us and look forward to welcoming you back soon.
by A verified traveler
Posted 29 Jun 2024
We waited 4 hours to get our reserved suite. It turned out to be fairly shabby, though clean. And not facing the harbor, but rather, the road. I am certain the photos showed the harbor. The air conditioning doesn't work well. And the glass doors into the bedroom afforded no light protection or privacy. The staff varied between okay and accomodating. Breakfast was excellent. It is convenient to the cruise terminal.
Comment from Hotel Management
2 Jul 2024 by Team Leonardo Hotel IJmuiden Seaport Beach, Hotel Management
Dear Elisabeth,Thank you for taking the time to share your feedback with us. We are happy to hear that you enjoyed our excellent breakfast and found our location convenient to the cruise terminal.We sincerely apologize for the delay in receiving your reserved suite and any inconvenience this may have caused. Additionally, we regret that the room did not meet your expectations in terms of facing the harbor, air conditioning functionality, and privacy. Your comments regarding the room condition and amenities have been duly noted, and we will address these with our team to improve our guests' experience.We are glad to hear that the staff were accommodating during your stay. Your feedback is important to us, and we will use it to enhance our services and facilities.We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Warm Regards,Team Leonardo Hotel IJmuiden Seaport Beach
by A verified traveler
Posted 29 Jun 2024
Cold food, toaster and coffee machines didn't work.
Comment from Hotel Management
2 Jul 2024 by Team Leonardo Hotel IJmuiden Seaport Beach, Hotel Management
Dear Michael,Thank you for sharing your feedback with us. We apologize for the inconveniences you experienced with the cold food and the malfunctioning toaster and coffee machines. We will address these issues immediately to ensure a better breakfast experience for our guests in the future. Your input is valuable to us, and we appreciate you bringing these matters to our attention.Warm regards,Team Leonardo Hotel IJmuiden Seaport Beach.
by A verified traveler
Posted 9 Jun 2024
The staff are amazing
Comment from Hotel Management
15 Jul 2024 by Team Leonardo Hotels IJmuiden, Hotel Management
Thank you so much for your review! We're thrilled to hear that you enjoyed your experience with us and look forward to welcoming you back soon.
