Ratings based on 231 Verified Reviews
3.8 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Nov 2024
Nice place just wish it was a little cleaner and I could turn the fan off in the shower. I would have also liked another blanket.
by A verified traveler
Posted 7 Nov 2024
Comment from Hotel Management
8 Nov 2024 by ホテル・カサベライン神戸 フロント, Hotel Management
この度はホテル・カサベラINN神戸をご利用いただきまして誠に有難うございます。お忙しい中、当館に対して口コミへの投稿や評価を頂き重ねてお礼を申し上げます。お客様のまたのご利用を心よりお待ち申し上げております。
by A verified traveler
Posted 11 Jun 2024
Comment from Hotel Management
2 Jul 2024 by ホテル・カサベライン神戸 フロント, Hotel Management
この度はホテル・カサベラINN神戸をご利用いただきまして誠に有難うございます。お忙しい中、当館に対して口コミへの投稿や評価を頂き重ねてお礼を申し上げます。お客様のまたのご利用を心よりお待ち申し上げております。
by A verified traveler
Posted 6 Jun 2024
Comment from Hotel Management
27 Jun 2024 by ホテル・カサベラINN神戸, Hotel Management
Thank you very much for using Hotel Casabella INN Kobe.Thank you for taking the time out of your busy schedule to post and evaluate our hotel.We are very sorry to hear that you had a comfortable stay during your stay. We will continue to strive to be a hotel that will please our customers with your words of encouragement. Thank you.We look forward to serving you again.
by A verified traveler
Posted 12 Apr 2024 on Hotels
Comment from Hotel Management
16 Apr 2024 by ホテル・カサベラINN神戸, Hotel Management
この度はホテル・カサベラINN神戸をご利用いただきまして誠に有難うございます。お忙しい中、当館に対して口コミへの投稿や評価を頂き重ねてお礼を申し上げます。ご滞在中は快適にお過ごしいただけたご様子が伺え、大変嬉しく思います。いただきましたお言葉を励みに今後もお客様に喜んでいただけるホテルを目指してこれからも尽力してまいります。引き続きご愛顧を賜りますよう宜しくお願いいたします。お客様のまたのご利用を心よりお待ち申し上げております。
by A verified traveler
Posted 16 Feb 2024
Walkable and convenient. Availability of self-service laundry facilities
Comment from Hotel Management
21 Feb 2024 by Hotel Casabella inn Kobe, Hotel Management
Thank you for staying at our hotel！We are happy to receive the compliment.We look forward to having you come to our hotel again.
by A verified traveler
Posted 15 Oct 2023
Reasonable price close to all shops and entertainment precinct
Comment from Hotel Management
20 Oct 2023 by フロント トゥイ, Hotel Management
Thank you very much for using Hotel Casabella INN Kobe. Thank you very much for taking the time out of your busy schedule to post a review and rate our hotel.We look forward to serving you again.
by A verified traveler
Posted 1 Aug 2023
The staff are friendly and helpful. The location is great.
Comment from Hotel Management
6 Aug 2023 by Front Staff TAKANO, Hotel Management
We would like to thank you again for taking the time out of your busy schedules to post reviews and evaluate our hotel. We are very happy to hear that you had a comfortable stay during your stay. We will continue to strive to be a hotel that will please our customers with the words we received as encouragement. We appreciate your continued patronage.
by A verified traveler
Posted 25 Jul 2022 on Orbitz
Internet could not be connected. I have asked stuff and they suggested improvement. However it did not work either.
Comment from Hotel Management
25 Jul 2022 by フロント 濱田, Hotel Management
この度はホテル・カサベラINN神戸にご宿泊いただきまして誠にありがとうございました。
この度はWi-Fiが繋がりにくい点に関しましてご不便をお掛けし大変申し訳ございませんでした。頂いたご意見は今後の検討すべき重大な課題としてスタッフ全員に共有いたします。これからも精進してまいりますので、今後とも宜しくお願いいたします。
お客様のまたのご来館をスタッフ一同心よりお待ち申し上げております。
by A verified traveler
Posted 28 Nov 2024
のんびり宿泊出来ました。出来ればビールなどの自販機も欲しいところです。
