Ratings based on 200 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Jan 2025
Firstly i would like to start with mosquitoes in the room, followed by temp control (system seems from 1947 or so). On top.of all these i tried their buffet and the quality of food was so cheap and stale. They play music in the lobby so loud and in thebodd hours which can be heard in the room. Overall i wouldn't stay again there and please do get carried away by theor 9.0 rating and the toom pictures. Except for the prompt service rest all is not worth the stay.
by A verified traveler
Posted 4 Jan 2025
On checkin I got a room that looked like a 3 star hotel room, run down. But after containing front desk got a better room on 21st floor, which was still below 5 star standards.
In terms of hospitality, was about 3 star, no where near the Oberoi or Trident level 5 star hospitality. An example, in breakfast buffet I had asked for a cup of filter coffee for my desk right in front of the counter. Did not get it after 10 mins, went back again asked for it, still did not get it after 10 more minutes. Next time I said I will take and go, the guy at the counter took his time and then said I am out of coffee with a giant smile on his face. I had to ask him why do I have to come and ask 3 times and still not get the coffee? Then his smile turned upside down as if I had scolded him, while I simply asked a simple question.
What I felt is this property is at best a 4 star in terms of the amenities, and hospitality is no where near that of a 4 star, while this hotel tries to portray itself as a 5 star.
by A verified traveler
Posted 2 Jan 2025
Everything is good.
by A verified traveler
Posted 2 Jan 2025
Excellent place
by A verified traveler
Posted 30 Dec 2024
My stay and experience was awesome.
by A verified traveler
Posted 27 Sep 2024
Nice rooms, very helpful, pleasant staff
by A verified traveler
Posted 1 Sep 2024
Everything was great
by A verified traveler
Posted 1 Sep 2024 on Hotels
Nice experience - quick check-in, courteous and helpful staff, lots of options in the breakfast buffet. Convenient for those traveling on work.
by A verified traveler
Posted 22 Jul 2024 on Orbitz
by A verified traveler
Will come again
Posted 24 May 2024 on HotelsAmazing
