Ratings based on 697 Verified Reviews
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Nov 2024
Just perfect all over. Rooms, service, buffet... A perfect stay for a next day travel!
Comment from Hotel Management
21 Nov 2024 by Sukhbir Singh., Hotel Management
Dear Carlos,Thank you for taking the time to share your experience with us !! We are pleased to hear that your stay at Novotel Hyderabad Airport was overall good. We strive to create a comfortable and enjoyable atmosphere for our guests and we are glad that we were able to deliver this. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate your feedback and we look forward to welcoming you again soon. Feel Welcome,Sukhbir Singh.
by A verified traveler from Cambridge
Posted 10 Nov 2024
Staff was very nice about my booking error and accommodated a late checkout . Thank you!
Comment from Hotel Management
12 Nov 2024 by Sukhbir Singh., Hotel Management
Dear Alexandra,Thank you for your kind words. We are glad that our staff could assist you with your booking error and provide a late checkout. We appreciate your feedback and hope to welcome you back soon. Feel Welcome,Sukhbir Singh.
by A verified traveler
Posted 23 Oct 2024
The property itself is great, one can do a bit of walking (not a whole lot).
Comment from Hotel Management
24 Oct 2024 by Sukhbir Singh., Hotel Management
Dear Srini,Thank you for your positive feedback. We are delighted that you enjoyed the property and the opportunity to take a leisurely stroll. We strive to create a comfortable and enjoyable atmosphere for our guests and we are glad that we were able to deliver this. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate your feedback and we look forward to welcoming you again soon. Feel Welcome,Sukhbir Singh
by A verified traveler
Posted 17 Oct 2024
Th TV in my room didn’t work. The staff receiving my in room dining order was rude - asked for payment on delivery.
Comment from Hotel Management
24 Oct 2024 by Novotel Hyderabad Airport. , Hotel Management
Dear Mr. Rao, Thank you for your feedback. We apologize for the inconvenience caused by the room conditions. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Your concerns will be addressed promptly. We appreciate your stay with us and hope to welcome you back for an improved experience. Feel Welcome, Novotel Hyderabad Airport.
by A verified traveler
Posted 30 Sep 2024
Very convinient area
Comment from Hotel Management
5 Oct 2024 by Sukhbir Singh., Hotel Management
Dear Efe, Thank you for staying at Novotel Hyderabad Airport !! We are delighted to hear that you enjoyed your stay at Novotel Hyderabad Airport. Our team takes pride in providing exceptional service to all our guests. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Looking forward to welcoming you back soon. Feel Welcome,Sukhbir Singh.
by A verified traveler
Posted 10 Sep 2024
Would like to visit but need to improve more in terms of providing services
Comment from Hotel Management
10 Sep 2024 by Sukhbir Singh., Hotel Management
Dear Lakhan, Thank you for your feedback.We appreciate your positive comment about our hotel. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Looking forward to welcoming you back soon.Feel Welcome, Sukhbir Singh.
by A verified traveler
Posted 1 Sep 2024
It was the perfect hotel for all our needs during transit for early morning flight. It was only 10 minutes away from the airport. Very clean facility, free upgrades, many dining options. We saw a beautiful pool there although could not use it due to rainy weather. The staff was more than friendly and welcoming. They did not wait for their standard shuttle and ordered a private taxi for us to go to the airport at 5:00 am. Over all it was a perfect stay.
Comment from Hotel Management
1 Sep 2024 by Sukhbir Singh., Hotel Management
Dear Neelam, Thank you for staying at Novotel Hyderabad Airport !! We are delighted to hear that you enjoyed your stay at Novotel Hyderabad Airport. Our team takes pride in providing exceptional service to all our guests. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Looking forward to welcoming you back soon.Feel Welcome, Sukhbir Singh.
by A verified traveler
Posted 1 Sep 2024
Over rated and super expensive.
7 star price for a 4 star property.
Comment from Hotel Management
1 Sep 2024 by Novotel Hyderabad Airport. , Hotel Management
Dear Mr. Manish, We appreciate your feedback and will strive to improve. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you for sharing your experience with us. Feel Welcome, Novotel Hyderabad Airport.
by A verified traveler
Posted 30 Aug 2024
Comment from Hotel Management
1 Sep 2024 by Sukhbir Singh., Hotel Management
Dear Yousufuddin,Thank you for staying at Novotel Hyderabad Airport !! We are delighted to hear that you enjoyed your stay at Novotel Hyderabad Airport. Our team takes pride in providing exceptional service to all our guests. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Looking forward to welcoming you back soon. Feel Welcome,Sukhbir Singh.
by A verified traveler
Posted 24 Aug 2024 on Hotels
The standards of the establishment has gone down a lot. No customer care / service. Right from checkin till checkout everything is delayed. Have to wait 30 min to get help with luggage. I stayed at this place every time I visit India, but thinking to look for alternatives. Except location and prices nothing standing out here.
Comment from Hotel Management
1 Sep 2024 by Novotel Hyderabad Airport. , Hotel Management
Dear Guest, We appreciate your feedback and will strive to improve. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you for sharing your experience with us. Feel Welcome, Novotel Hyderabad Airport.
