Ratings based on 836 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 27 Dec 2024
by A verified traveler
Posted 25 Dec 2024
Great area. Pool was huge. Clean room and polite staff
by A verified traveler
Posted 21 Nov 2024
Comment from Hotel Management
27 Nov 2024 by Holiday Inn Cape Cod - Hyannis, Hotel Management
Thank you for choosing us for your stay and for the wonderful 5/5 rating. We hope to welcome you back again.
by A verified traveler
Posted 30 Oct 2024
The hotel was very clean. Our room was excellent.
Comment from Hotel Management
1 Nov 2024 by Holiday Inn Cape Cod - Hyannis, Hotel Management
Thank you, Jill! We're so glad that you found your room to be "excellent" and the hotel to be very clean. We sincerely appreciate that you chose us for your stay and that you took the time to write. We hope to see you again!
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
8 Nov 2024 by Holiday Inn Cape Cod - Hyannis, Hotel Management
Thank you for taking a moment to rate us. We hope that you will visit us again.
by A verified traveler
Posted 21 Oct 2024
Comment from Hotel Management
1 Nov 2024 by Holiday Inn Cape Cod - Hyannis, Hotel Management
Thank you for taking the time to rate us...we're so glad that you enjoyed your stay with us.
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
24 Sep 2024 by Holiday Inn Cape Cod - Hyannis, Hotel Management
Thank you for choosing us for your recent stay. Please do not hesitate to contact us should you wish to discuss your experience with us.
by A verified traveler
Posted 9 Sep 2024
Wow. I was very disappointed in the conditions of this hotel. Ive stayed in man holiday inns this wqs easily the worst.
Comment from Hotel Management
24 Sep 2024 by Holiday Inn Cape Cod - Hyannis, Hotel Management
We're so sorry to learn of your disappointment with our hotel. We will share your feedback with our team.
by A verified traveler
Posted 9 Sep 2024 on Hotels
Room was dirty. Shaving mirror was up too high with no ability to lower it. If I wanted to use it I would have had to sit on the bathroom counter. Toilet was clogged. Shower head was so high that I almost fell trying to change the spray. TV remote did not work. Coffee pot did not work. I will never stay at this hotel again.
Comment from Hotel Management
9 Sep 2024 by Holiday Inn Cape Cod - Hyannis, Hotel Management
We are very sorry for the disappointing experience and wish to extend our apologies. We will be sharing your comments with our housekeeping and maintenance team. We aim for so much higher and sincerely regret that your stay was not a good one.
by A verified traveler from Bethesda
Posted 4 Sep 2024
Comment from Hotel Management
6 Sep 2024 by Holiday Inn Cape Cod - Hyannis, Hotel Management
Thank you for staying with us and for the 5/5 rating! We appreciate it.
