Ratings based on 106 Verified Reviews
4.9 Room cleanliness
4.9 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
The rooms were beautiful and the staff was so friendly to us.
by A verified traveler
Posted 25 Oct 2024
A wonderful stay. The breakfast is exceptional!! Get a room with a view :)
Comment from Hotel Management
26 Oct 2024 by Front Office Manager, Hotel Management
Dear Richard, Thank you very much for the wonderful response you have provided to us regarding your recent stay in our Palace Elisabeth. We are delighted to see that you have enjoyed your stay with us. We are committed to maintaining the highest standards of hospitality, and it is rewarding to know that our efforts made your stay special. Your feedback inspires us to continually enhance our services and ensure that each guest's visit is as delightful as yours. Thank you once again for choosing Palace Elisabeth. We warmly welcome you back to our hotel on your next visit to the city. Kindest regards, Hotel Management
by A verified traveler
Posted 5 Oct 2024
The property is very conveniently located just a short walk from where the ferry drops you off. Staff from the hotel were there to take our luggage.
We had what looked to be a blood stain on our carpet that was wet when we arrived. Housekeeping dried it with a blow dryer. There was some other wood damage from the shower leaking outside of the glass door.
Otherwise, great property! Great service!
Comment from Hotel Management
6 Oct 2024 by Front Office Manager, Hotel Management
Dear Cynthia, Thank you very much for the wonderful response you have provided to us regarding your recent stay in our Palace Elisabeth. We are delighted to see that you have enjoyed your stay with us. We greatly appreciate your feedback.. Our team is dedicated to providing exceptional service and creating memorable stays for our guests. Your comments are invaluable as they help us to identify areas where we can improve and enhance our offerings. We hope to have the pleasure of welcoming you back in the future and providing you with an experience that exceeds your expectations. Kindest regards, Hotel Management
by A verified traveler
Posted 2 Oct 2024
Comment from Hotel Management
3 Oct 2024 by Front Office Manager, Hotel Management
Dear Cynthia, Thank you for taking the time and effort to share your experience following your recent stay with us. We sincerely apologize for the aspects of your experience that did not meet your expectations. We greatly appreciate your feedback and are pleased to hear that you were satisfied with your experience. Our team is dedicated to providing exceptional service and creating memorable stays for our guests. We hope to have the pleasure of welcoming you back in the future and providing you with an experience that exceeds your expectations. Kindest regards, Hotel Management
by A verified traveler
Posted 28 Sep 2024
All around excellent.
Comment from Hotel Management
29 Sep 2024 by Front Office Manager, Hotel Management
Dear Jonathan, Thank you very much for the wonderful response you have provided to us regarding your recent stay in our Palace Elisabeth. We are delighted to see that you have enjoyed your stay with us. We are committed to maintaining the highest standards of hospitality, and it is rewarding to know that our efforts made your stay special. Your feedback inspires us to continually enhance our services and ensure that each guest's visit is as delightful as yours. Thank you once again for choosing Palace Elisabeth. We warmly welcome you back to our hotel on your next visit to the city. Kindest regards, Hotel Management
by A verified traveler
Posted 10 Sep 2024 on Hotels
Comment from Hotel Management
10 Sep 2024 by Front Office Manager, Hotel Management
Dear Jill, Thank you very much for the wonderful response you have provided to us regarding your recent stay in our Palace Elisabeth. We are delighted to see that you have enjoyed your stay with us. We are committed to maintaining the highest standards of hospitality, and it is rewarding to know that our efforts made your stay special. Your feedback inspires us to continually enhance our services and ensure that each guest's visit is as delightful as yours. Thank you once again for choosing Palace Elisabeth. We warmly welcome you back to our hotel on your next visit to the city. Kindest regards, Hotel Management
by A verified traveler
Posted 9 Sep 2024
We absolutely loved our stay! We were celebrating our honeymoon and we were not disappointed. The hotel was beautiful and staff extremely friendly and helpful. I would love to stay here again.
Comment from Hotel Management
9 Sep 2024 by Front Office Manager, Hotel Management
Dear Brittany, Thank you very much for the wonderful response you have provided to us regarding your recent stay in our Palace Elisabeth. We are delighted to see that you have enjoyed your stay with us. We are committed to maintaining the highest standards of hospitality, and it is rewarding to know that our efforts made your stay special. Your feedback inspires us to continually enhance our services and ensure that each guest's visit is as delightful as yours. Thank you once again for choosing Palace Elisabeth. We warmly welcome you back to our hotel on your next visit to the city. Kindest regards, Hotel Management
by A verified traveler
Posted 5 Sep 2024
The people at the hotel is fantastic!!!
Comment from Hotel Management
5 Sep 2024 by Front Office Manager, Hotel Management
Dear valued guest, Thank you very much for the wonderful response you have provided to us regarding your recent stay in our Palace Elisabeth. We are delighted to see that you have enjoyed your stay with us. We are committed to maintaining the highest standards of hospitality, and it is rewarding to know that our efforts made your stay special. Your feedback inspires us to continually enhance our services and ensure that each guest's visit is as delightful as yours. Thank you once again for choosing Palace Elisabeth. We warmly welcome you back to our hotel on your next visit to the city. Kindest regards, Hotel Management
by A verified traveler
Posted 30 Aug 2024
Comment from Hotel Management
30 Aug 2024 by Front Office Manager, Hotel Management
Dear Emilia, We are delighted to see that you have enjoyed your stay with us. We are committed to maintaining the highest standards of hospitality, and it is rewarding to know that our efforts made your stay special. Thank you once again for choosing Palace Elisabeth. We warmly welcome you back to our hotel on your next visit to the city. Kindest regards, Hotel Management
by A verified traveler
Posted 8 Aug 2024
Very nice
Comment from Hotel Management
12 Aug 2024 by Front Office Manager, Hotel Management
Dear Xi, Thank you very much for the wonderful response you have provided to us regarding your recent stay in our Palace Elisabeth. We are delighted to see that you have enjoyed your stay with us. We are committed to maintaining the highest standards of hospitality, and it is rewarding to know that our efforts made your stay special. Your feedback inspires us to continually enhance our services and ensure that each guest's visit is as delightful as yours. Thank you once again for choosing Palace Elisabeth. We warmly welcome you back to our hotel on your next visit to the city. Kindest regards, Hotel Management
