Ratings based on 3 Verified Reviews

4.0 out of 5
4.7 Room cleanliness
3.3 Service & staff
5.0 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from Shanghai

Fake Novotel? Zero service

Posted 10 Jun 2019 on Hotels
nice new business hotel with new very nice rooms, but the lobby looked like a haunted house with no service staff to speak of and no smiles. no decent restaurants in hotel or in the area as district is new. I would recommend Novotel to send their staff from Paris to help train the locals more.
5 out of 5
by A verified traveler

とても、良いホテルでした。

Posted 30 Oct 2019 on Hotels
ホテルも良かったですが、近くにショッピングモールがあって、スターバックスや、パン屋あります。
4 out of 5
by A verified traveler

Spacious and new, service could be improved

Posted 10 Jun 2019 on Hotels
Room is large and spacious, beds are comfortable. Staff training should be improved to strive for better service. e.g., our group of friends stayed there for 2 nights and four room are scattered onto different floors. Some are provided with breakfast coupons but some without. It is good that toilet and shower are separate, but better to have curtain to block out the glass doors of toilet and shower. The restaurant during breakfast time was very noisy, Chinese people always used to speak out and cross over tables but it is annoying to foreigners. Understand it is out of the hotel's control but hope they can make some notes or reminder to the Chinese guests.