Ratings based on 6 Verified Reviews

4.0 out of 5
4.2 Room cleanliness
4.5 Service & staff
2.5 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

gross

Posted 22 Jun 2020 on Hotels
I really wanted to love the hotel as much as I liked other Alila properties but it was a disaster. I understand that some people may have a good experience there but mine was a disaster. The mountains around are nice but the room was so filthy, it was just unbelievable. It is basically a resort one hour from Anji with nothing around so you are trapped there. being trapped in a nice place is fine for a few days but they rooms are ugly and disgusting, they are all smoking (despite what this website says) with the gross smell of cold smoke. I hated every second of it and all I wanted was leave, which I did...no point changing room if they are all the same and smoking. This should not be branded Alila. It is welcoming to dogs (so you have dog poo on the road). The gym is by the pool so basically no AC (Good luck with workout in hot/humid conditions)... I obviously do not recommend. Communication is also difficult... overall hard pass and never again. much better options are available
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Jan 2020
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 May 2019
5 out of 5
by A verified traveler

Posted 7 Mar 2019
This hotel is beautiful and so are the staff. There is a lot of attention to detail.
Comment from Hotel Management
30 Apr 2019 by Alila Anji, Hotel Management
Dear Guest, Thank you for choosing to stay with Alila Anji. Glad to hear all to your satisfaction. We are a secluded resort fronting a beautiful Tianfu Lake and tucked within the bamboo forest and rolling white tea hills. As a General Manager of the property, the best feedback is always about our superstar team of staff + their attention to detail. We look forward to welcoming you back in the future. Cheers. Kind Regards 黄显星 Jack Widagdo 总经理 General Manager 阿丽拉安吉 Alila Anji
5 out of 5
by A verified traveler from 京都

Posted 5 Nov 2019
トイレがウォシュレットなら最高でした。
3 out of 5
by A verified traveler

Posted 2 Aug 2017 on Hotels
整个酒店74间房间只有4辆电瓶车接送,大唐餐饮娱乐都在最远的山上,实在不方便。餐饮选择不多,价格贵。房间性价比不高,近2K的房间没有浴缸.....