Ratings based on 792 Verified Reviews
3.6 Room cleanliness
3.9 Service & staff
3.6 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
Great value. Updated rooms
Comment from Hotel Management
13 Nov 2024 by Manager, Hotel Management
Hello Andrea,We are thrilled you found value in your stay and enjoyed our updated rooms. Your feedback is greatly appreciated.
by A verified traveler
Posted 1 Nov 2024
Room was fine, was a little outdated. Loved that everything was walkable.
Comment from Hotel Management
3 Nov 2024 by Manager, Hotel Management
Hello Emma,We appreciate your feedback on the room and location. We're glad to hear you found our hotel conveniently located within walking distance to attractions. Thank you for choosing to stay with us and we hope to welcome you back in the future!
by A verified traveler
Posted 26 Oct 2024
Bed sheets stained and ripped. Breakfast could use some improvement.
Comment from Hotel Management
27 Oct 2024 by Manager, Hotel Management
Hello Kimberly,We appreciate your feedback and apologize for any inconvenience during your stay. Please feel free to contact our management team directly to address any concerns you may have. Your satisfaction is our top priority.
by A verified traveler
Posted 23 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Manager, Hotel Management
Hello David & Helen, We appreciate you choosing our hotel for your stay! We hope you had a wonderful experience with us and we look forward to welcoming you back soon!
by A verified traveler
Posted 20 Oct 2024
Comment from Hotel Management
22 Oct 2024 by Manager, Hotel Management
Hello Karen,We are moved to hear that you had a fantastic stay with us! We hope to welcome you back soon for another wonderful experience.
by A verified traveler
Posted 15 Oct 2024
friendly staff
Comment from Hotel Management
18 Oct 2024 by Manager, Hotel Management
Hello S,Thank you for recognizing our friendly staff! We strive to provide exceptional customer service to all our guests. Such kind of candid reviews always inspire us. We will share your feedback with our staff members. Waiting to serve you again!
by A verified traveler
Posted 15 Oct 2024
Comment from Hotel Management
16 Oct 2024 by Manager, Hotel Management
Hello christy, Thank you for choosing to stay with us! We hope you had a delightful experience at our hotel. If you have any further comments or concerns, please do not hesitate to contact us directly. We look forward to welcoming you back in the future.
by A verified traveler
Posted 12 Oct 2024
Comment from Hotel Management
15 Oct 2024 by Manager, Hotel Management
Hello Wendi, We're sorry to hear about your experience. Please contact us directly with any specific feedback so we can address your concerns accordingly.
by A verified traveler
Posted 10 Oct 2024
Did not give me the type of room that I booked.
Comment from Hotel Management
12 Oct 2024 by Manager, Hotel Management
Hello Whit,We apologize for any inconvenience you experienced during your stay. Your feedback is valuable to us, and we encourage you to reach out to our management team to further discuss your concerns. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for an improved stay.
by A verified traveler
Posted 10 Oct 2024
About 3-4 places to shop and eat around here that is under a 5 minute walk. Lots of parking, clean rooms and loves pets!
Comment from Hotel Management
12 Oct 2024 by Manager, Hotel Management
Hello Emma,We are thrilled to hear that you found our hotel convenient for shopping and dining options, enjoyed our clean rooms, ample parking, and pet-friendly policy. Should you have any concerns or need assistance in the future, please feel free to reach out to our management team.
