Ratings based on 636 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Sep 2024
Everything was perfekt, clean, excellent breakfast, pool, sauna. Very nice and kind staff in hotel. Thank you very much.
by A verified traveler
Posted 9 Jun 2024 on Hotels
by A verified traveler
Posted 21 Jul 2022 on Hotels
by A verified traveler
Posted 15 Jun 2022 on Hotels
by A verified traveler
Disappointing
Posted 29 Jul 2020 on HotelsThe big luxury hotel is not luxury anymore. they did not clean our rooms, the pool was full of sand and did not get cleaned. There was a lak of food at the morning buffet.
And there was missing towels in the rooms. The price is way over the rate of the currently hotel situation.
by A verified traveler
Posted 10 Sep 2019
by A verified traveler from New York
Overpriced hotel
Posted 26 Jul 2018 on CheapTicketsThe staff is very friendly except their porter who complained theat our suitcases are too heavy when he had to carry them - the hotel is situated in an old building and one must climb 5 steps to get to the elevator.
The hallways are dark and light bulbs were missing in the chandeliers - we hardly could find the key hole to get into our room - you get the feeling of staying in a spooky old castle; the gym equipment is old and literally every machine was defective - we couldn't use it - the Pool and Sauna areas are however great; the rooms are also old - the matress was extremely hard and the air condition barely works - however the room was clean - there is no business center available - the breakfast was ok (nothing earthsahaking) but fine and staff in the breakfast room was very attentive and polite - the price was not justified!
by A verified traveler from Wales
Posted 6 Jun 2018
Excellent Hotel based in a converted old school. The charm of the building has not been compromised and it is only enhanced by the courteous and helpful staff. We had no language problems and enjoyed our stay immensely. This was our 5th stay at this hotel. Bring a swimming costume as the pool should not be missed!
by A verified traveler from london
Friendly staff
Posted 30 Nov 2016Friendly staff but did not live up to expectations
by Asher from Israel
I'll be back
Posted 2 Aug 2016 on Hotelsstaff are willing to help in any issue, i wish the resturant will open long hours
also room service fininshes early
maybe the mentality of German hotels??