Ratings based on 370 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Nov 2024
Comment from Hotel Management
15 Nov 2024 by maruti, Hotel Management
We sincerely apologize for the issues that contributed to the unpleasant aspects of your stay.
by A verified traveler
Posted 13 Nov 2024
Very satisfied with my experience
Comment from Hotel Management
15 Nov 2024 by maruti, Hotel Management
thanks. appreciate for your business.
by A verified traveler
Posted 8 Nov 2024
Could use a bit of attention to detail.
Coffee machine runs out of coffee? try tomorrow.
Juice machine putting out diluted juice? try tomorrow.
Ice Machine dead. No sign/info that there is another machine on the other end of property.
Comment from Hotel Management
9 Nov 2024 by maruthi, Hotel Management
I sincerely apologize for the issues you encountered during your stay. The coffee machine running out, the diluted juice, and the ice machine being down without proper signage are all concerns we take seriously. Please know we’re addressing these issues immediately to ensure a more consistent experience for future guests. Your feedback is valuable, and we truly appreciate you bringing these matters to our attention.
by A verified traveler
Posted 28 Oct 2024
Works for whay we need. Facility could use a little TLC.
Comment from Hotel Management
9 Nov 2024 by maruthi, Hotel Management
We sincerely apologize for the issues that contributed to the unpleasant aspects of your stay.
by A verified traveler
Posted 25 Oct 2024
Breakfast was a joke didnt even have coffee Used to be a nice place to stay has changed a lot
Comment from Hotel Management
9 Nov 2024 by maruthi, Hotel Management
I'm really sorry to hear about your disappointing experience. We truly value our guests' feedback, . We used to take a lot of pride in our breakfast offerings and the overall experience, so hearing this is concerning. Please know we’re working hard to improve. Thank you for sharing your thoughts.
by A verified traveler
Posted 14 Oct 2024
Comment from Hotel Management
15 Nov 2024 by maruti, Hotel Management
thanks. appreciate for your business.
by A verified traveler
Posted 9 Oct 2024
Comment from Hotel Management
15 Nov 2024 by maruti, Hotel Management
We sincerely apologize for the issues that contributed to the unpleasant aspects of your stay.
by A verified traveler
Posted 4 Sep 2024
Had to go down and up stairs for room as it was below ground level. Not easy with suitcase
Comment from Hotel Management
18 Nov 2024 by maruti, Hotel Management
Sorry for the inconvenience with the stairs. I understand it’s not easy with luggage. We will try make it better to stay.
by A verified traveler
Posted 31 Aug 2024
Place is just a dump. Not much else to say. It’s a dump
Comment from Hotel Management
18 Nov 2024 by maruti, Hotel Management
I’m really sorry that your experience didn’t meet expectations. I understand the place isn't up to the standard you hoped for, and I apologize for any frustration that has caused. We makes possible changes if required.
by A verified traveler
Posted 18 Aug 2024
Chair in room was broken, needed up dated, not enough light in the room
